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Sync fail after WMDC 6.1 upgrade

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Sync fail after WMDC 6.1 upgrade Stretch 07-10-2007
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Posted by Stretch on July 10, 2007, 8:20 pm
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After upgrading to WMDC 6.1 on my Vista Business LG Notepad (with Office 2003),
I cannot sync my IMATE Pocket PC. The entire contents of the PPC was wiped.
When I try to sync, any contacts/appoinments on the PPC are deleted.
I've deleted and made new partnerships, downloaded all the Windows updates.
I can install software onto the PPC from the Notepad (Destinator & eWallet)
and can view the PPC contents.

PLEASE HELP

Posted by Abdulkadar Khambati [MSFT] on July 11, 2007, 1:07 pm
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Hi Stretch,

Is your phone running Windows mobile 6?
In Windows mobile 6, if you delete a partnership then the data (contacts,
calendar, email and tasks) will get deleted if they are synced only with one
source.

Also, can you send the .etl files from
%windir%\System32\LogFiles\WindowsMobile\

Thanks,
Abdulkadar

This posting is provided "AS IS" with no warranties, and confers no rights.

> After upgrading to WMDC 6.1 on my Vista Business LG Notepad (with Office
> 2003),
> I cannot sync my IMATE Pocket PC. The entire contents of the PPC was
> wiped.
> When I try to sync, any contacts/appoinments on the PPC are deleted.
> I've deleted and made new partnerships, downloaded all the Windows
> updates.
> I can install software onto the PPC from the Notepad (Destinator &
> eWallet)
> and can view the PPC contents.
>
> PLEASE HELP


Posted by Stretch on July 11, 2007, 9:08 pm
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Hello Abdulkadar,
Thanks for your response.

> Is your phone running Windows mobile 6?
No, it's an Imate Pocket PC (Windows Mobile 2003)

> Also, can you send the .etl files from
> %windir%\System32\LogFiles\WindowsMobile\
Where shall I send the files?

> > After upgrading to WMDC 6.1 on my Vista Business LG Notepad (with Office
> > 2003),
> > I cannot sync my IMATE Pocket PC. The entire contents of the PPC was
> > wiped.
> > When I try to sync, any contacts/appoinments on the PPC are deleted.
> > I've deleted and made new partnerships, downloaded all the Windows
> > updates.
> > I can install software onto the PPC from the Notepad (Destinator &
> > eWallet)
> > and can view the PPC contents.
> >
> > PLEASE HELP
>
>

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