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Sync Problem with Dell PDA

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Subject Author Date
Sync Problem with Dell PDA GCS Tech 02-20-2008
Posted by GCS Tech on February 20, 2008, 7:59 am
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I recently updated my Office suite to 2007 from 2003. I have the latest
updates to Office 2007. I have ActiveSync 4.5 installed. I have tried
several times to uninstall and reinstall ActiveSync, soft and hard reset my
PDA (Dell AximX51) with no luck. When I connect my device to the cradle,
ActiveSync acts like it is working correctly. It will even say it is
synchronized. However, there are no appointments, emails, or contacts that
get pushed to the PDA. I did experiment a little and found that if I create
a new note, it does sync to the PDA. Strangely, in E-mail options, it
correctly identifies all my message folders and I can select them fine. My
PDA also has the correct sturcture on it, but no messages are even synched.
During synching the status may even report 100/400 items synched and quickly
move on to synchronized.



Posted by Chris De Herrera on February 21, 2008, 11:47 pm
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Hi,
Did you install ActiveSync after upgrading to Office 2007?

Did you try moving the calendar contacts and tasks to another folder, sync
and then move them back until you find the items that may be causing the
sync to stop?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

>I recently updated my Office suite to 2007 from 2003. I have the latest
> updates to Office 2007. I have ActiveSync 4.5 installed. I have tried
> several times to uninstall and reinstall ActiveSync, soft and hard reset
> my
> PDA (Dell AximX51) with no luck. When I connect my device to the cradle,
> ActiveSync acts like it is working correctly. It will even say it is
> synchronized. However, there are no appointments, emails, or contacts that
> get pushed to the PDA. I did experiment a little and found that if I
> create
> a new note, it does sync to the PDA. Strangely, in E-mail options, it
> correctly identifies all my message folders and I can select them fine.
> My
> PDA also has the correct sturcture on it, but no messages are even
> synched.
> During synching the status may even report 100/400 items synched and
> quickly
> move on to synchronized.
>
>


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