|
Posted by andybobbydaniels on May 2, 2008, 9:40 am
Please log in for more thread options
On 1 May, 21:47, andybobbydani...@hotmail.com wrote:
>
>
>
> > Hi Andrew,
>
> > Disconnect your device. Then open any Office application and try running
> > the Diagnostics under Help menu. Following which you might also want to run
> > a repair/reinstall of ActiveSync and check if it helps resolve your problem.
>
> > --
> > Regards,
> > Raj Pillai
> > Microsoft MVP - Mobile Deviceshttp://www.pocketpcfaq.com/raj
>
>
>
> > >> Hi Andrew,
>
> > >> Try copying the contents of the Excel file into a new blank spreadsheet
> > >> and
> > >> see if the issue persists.
>
> > >> --
> > >> Regards,
> > >> Raj Pillai
> > >> Microsoft MVP - Mobile Deviceshttp://www.pocketpcfaq.com/raj
>
>
>
> > >> > I've had a HTC touch Dual for a few months now. I sync that to my home
> > >> > computer and also my work computer. Everything has been going fine
> > >> > until yesterday.
> > >> > I made a change to an Excel spreadsheet on my home PC I have in My
> > >> > Documents on my phone which is synced up.
> > >> > When I got into work the file was no longer there and when I checked
> > >> > wasn't on the phone. Fortunately I recovered the file out of my
> > >> > Recycle Bin on my work computer. When I checked my home computer I
> > >> > couldn't find it anywhere.
> > >> > I restored the file on my home computer and made some changes to it on
> > >> > there. When ActiveSync synced it complained there were a conflict
> > >> > which needed resolving. I resolved it and left it at that.
> > >> > Later on I made another change to the file and I got the same stand
> > >> > unresolved item box. At this point I thought ActiveSync had got itself
> > >> > into a mess like it sometimes does and I decided to delete the
> > >> > partnerships and start again.
> > >> > I deleted the partnerships off my phone and also the ones on my work
> > >> > and home computer.
> > >> > I then created a new partnership and synced up my phone again to my
> > >> > work and home computer.
> > >> > After doing this I made a change to the spreadsheet and the same
> > >> > problem occurred. At this point I decided desperate times call for
> > >> > desperate measures. I did a hard reset on my phone, uninstalled
> > >> > ActiveSync and reinstalled it.
>
> > >> > And guess what, it's still happening!
>
> > >> > I've tried creating a txt file and seeing if that's effected but its
> > >> > fine. I can make changed to that and there are no syncing issues. I've
> > >> > tried it with new spreadsheet files (both xls and xlsx files format)
> > >> > and word documents and you get the same problem.
>
> > >> > Can any kind soul please help me as I'm lost at sea with this one?
>
> > >> > Many Thanks
>
> > >> > Andrew
>
> > > Thanks for the answer but I've already tried that. I've created brand
> > > new Excel and Word files and I get the same problem. I've now tried my
> > > home PC and it does the exactly same thing. Any further suggestions?
>
> I've now ran the Office Diagnostics and that's returned no problems.
In addition, I've just noticed that the phone syncs twice within
seconds of each other. I'm not sure if it always did this or what. The
first sync works fine and the file is copied to the device. But then
the second sync happens about a second after and that is where the
conflict happens.
Any ideas?
| 
XML Sitemap