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Subject Author Date
Sync My Email Attachments neil154 01-17-2008
Posted by neil154 on January 17, 2008, 8:09 pm
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 I am trying to sync my PPC (WM2003) with Outlook 2007 and everything seems to
work fine except for some attachments. I am gettinh an error message "Cannot
convert file name_of_file The specified module could not be found". The
attachment is a 1.5 meg pdf file and I have ActiveSync 4.5 set to sync file
attachemnents upto 2000 KB.

Would appreciate your assistance.

Posted by neil154 on January 22, 2008, 7:03 pm
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 Isn't there anyone out there that can help me?

"neil154" wrote:

> I am trying to sync my PPC (WM2003) with Outlook 2007 and everything seems to
> work fine except for some attachments. I am gettinh an error message "Cannot
> convert file name_of_file The specified module could not be found". The
> attachment is a 1.5 meg pdf file and I have ActiveSync 4.5 set to sync file
> attachemnents upto 2000 KB.
>
> Would appreciate your assistance.

Posted by Todd Allcock on January 22, 2008, 8:34 pm
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At 22 Jan 2008 16:03:12 -0800 neil154 wrote:
> Isn't there anyone out there that can help me?


I'll throw two possibilities that aren't guaranteed to help! ;-)

One, is there enough room in memory for the attachment? Even if you store
them on storage card the device loads them in memory first then moves them
over.

Two- try turning off PDF tagging in Activesync (if on, turn it on if off!)



Posted by neil154 on January 22, 2008, 11:44 pm
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I have more than enough memory on the main memory, built in memory and SD
card so that is not the reason.

I do not know what pdf tagging is. Please give me more information on this
so I can check it out.

Thanks for your help.

"Todd Allcock" wrote:

> At 22 Jan 2008 16:03:12 -0800 neil154 wrote:
> > Isn't there anyone out there that can help me?
>
>
> I'll throw two possibilities that aren't guaranteed to help! ;-)
>
> One, is there enough room in memory for the attachment? Even if you store
> them on storage card the device loads them in memory first then moves them
> over.
>
> Two- try turning off PDF tagging in Activesync (if on, turn it on if off!)
>
>
>

Posted by Todd Allcock on January 23, 2008, 1:28 am
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At 22 Jan 2008 20:44:01 -0800 neil154 wrote:
> I have more than enough memory on the main memory, built in memory and SD
> card so that is not the reason.
>
> I do not know what pdf tagging is. Please give me more information on
this
> so I can check it out.


It's a filter added to Activesync when you install Acrobat Reader for
Windows Mobile on the desktop. If Reader (or Clearvue, or any other .pdf
viewer) was already installed on your device, or if you downloaded it to
your device directly, the filter wouldn't have been installed and you can
ignore what I wrote.

"Tagging" is Adobe-speak for marking up a pdf file so it wraps in the small
display of a handheld device. Ordinarily it's done when a .pdf file is
transferred from the desktop to the device, but only if the tagging filter
was installed on the PC when Reader for WinMo was installed. IIRC, you
enabled/disabled it (if there) in the File conversion settings in Activesync.





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