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Posted by Helio Diamant - MS-MVP/Mobile on September 25, 2007, 4:51 am
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Ronnie,
Error 0x85010014 can be many, many things. It is actually HTTP 500, or HTTP
Internal error, and can be due to many different causes that may be blocking
the communication with the server. There are some main reasons that in my
experience are the most frequent:
1. You are using SSL and also Forms-based authentication in the exchange
server. This is not supported without a special treatment, which is
described on Method 2 of http://support.microsoft.com/kb/817379
2. You are using SSL and also Forms-based authentication in the listener of
your ISA server. Here there is no option, you have to change from
Forms-based authentication to Basic Authentication.
3. You have a rule in your firewall blocking the access to the Exchange
server. Block your firewall log.
4. Your SSL port (port 443) is not accessible from the outside.
5. Your server is not listed on DNS.
I hope one of them hits the target and helps you.
Helio
--
----
Helio Diamant
MS-MVP/Mobile Devices
Editor - PocketPCFreak.com
> Hello
>
> I'm getting quite desperate here, I've finally managed to get connection
> to
> our Server after having installed the certificates on our Windows Mobile
> 6.0
> Mobile devices. But I still get an error message: 0x85010014 (while
> executing
> ActiveSync there was a problem on the server). I've now done scanpst on
> the
> file which is located on my Laptop, as I coulnd't find any *.ost file on
> the
> server. This didn't do the trick. So what am I doing wrong? Our IT support
> company has vanished from the ground and everybody that I call doesn't
> seem
> to know a lot about Exchangeserver and pushmail.
> Is there anything special I have to do on the Server to get rid of that
> ErrorCode?
>
> I'd appreciate a quick help as my boss is already walking all over me.
>
> Cheers
>
> Ronnie
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