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Support code 85010014 with Activesync 4.1 & Outlook 2003

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Support code 85010014 with Activesync 4.1 & Outlook 2003 Norm 01-19-2006
Posted by Norm on January 19, 2006, 8:42 pm
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I'm trying to sync with WindowsMobile 5, activesync 4.1 and Outlook 2003
(computer, not exchange). But when I run the sync I get the error Support
Code: 85010014. No idea what this means.

I have run detect and repair on Outlook and have hard reset my phone.

Could it have anything to do with the fact that I have multiple Outlook
calendars, contacts, etc folders. For example, I have an Exchange connection
which is my primary, but I also have several local PST folders (e.g.
archives).

How do you set which Outlook files get replicated in activesync? It just
says "Calendar", etc and I can't find anywhere to specify which calendar
folder I want synchronized.
--
Thanks -Norm

Posted by Stuart Graham on January 20, 2006, 6:07 am
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http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

Take a look at this one, Norm. Some good tips.

Id go thru the process following these instructions, delete your
activesync profiles on phone and pc and start again


Posted by Marian on March 4, 2006, 6:32 pm
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I try hard to sync my Win 5 PDA with Outlook 2003. Although the PDA is
connected to the laptop and it can be explored, synchronisation with laptop
fails. I have no antivirus running, no firewall installed and the MS WINXP
firewall turned off. Latest updatets on Outlook and Active sync 4.1.
I turned out all net connection managers....

Any other advice?


Funny, but I had the same issue on my desktop PC; I just adjusted some
ports in ZoneAlarm firewall and I use also AVG antivirus and the issue is
gone there. On the contrary my laptop without these programmes (which are
suggested to cause problem) does not sync!

Thanks for advice.



"Stuart Graham" wrote:

> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>
> Take a look at this one, Norm. Some good tips.
>
> Id go thru the process following these instructions, delete your
> activesync profiles on phone and pc and start again
>
>

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