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Posted by TonyH on May 10, 2006, 1:28 pm
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Hi. I'm new to the group, and I would appreciate some help if possible
with an ActiveSync problem I'm experiencing. I just purchased a new
Sprint PPC-6700, and I'm trying to sync it up with my work network.
After entering the required information in ActiveSync set-up and
directing it to sync up, I get the following error message and support
code:
"Your account in Microsoft Exchange Server does not have permission to
synchronize with your current settings. Contact your Exchange Server
administrator. Support Code: 85010006"
I'm using the version of ActiveSync that came with the installation
disc (4.1, I think), and I've downloaded the newer Beta version. Same
problem with both. No syncing with the network happens. No e-mail,
calendar, contacts, etc. We're using MS Outlook 2002 SP-2.
The IT department at my job is having no luck diagnosing this, as all
of the server settings should be fine. I thought I'd see if anyone here
has some thoughts. Oh, and my IT guys tell me that we're running MS
Exchange Server 2000, not 2003. Sprint tells me this should not be a
problem, but....
Anyway, thanks for any help!
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Posted by Rob Borek on May 10, 2006, 10:55 pm
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show/hide quoted text
>Hi. I'm new to the group, and I would appreciate some help if possible
>with an ActiveSync problem I'm experiencing. I just purchased a new
>Sprint PPC-6700, and I'm trying to sync it up with my work network.
>After entering the required information in ActiveSync set-up and
>directing it to sync up, I get the following error message and support
>code:
>"Your account in Microsoft Exchange Server does not have permission to
>synchronize with your current settings. Contact your Exchange Server
>administrator. Support Code: 85010006"
>I'm using the version of ActiveSync that came with the installation
>disc (4.1, I think), and I've downloaded the newer Beta version. Same
>problem with both. No syncing with the network happens. No e-mail,
>calendar, contacts, etc. We're using MS Outlook 2002 SP-2.
>The IT department at my job is having no luck diagnosing this, as all
>of the server settings should be fine. I thought I'd see if anyone here
>has some thoughts. Oh, and my IT guys tell me that we're running MS
>Exchange Server 2000, not 2003. Sprint tells me this should not be a
>problem, but....
85010006 is HTTP_405 - "method is not allowed with HTTP".
You cannot use Server ActiveSync with Exchange 2000 - you must be
using Exchange 2003.
--
Rob Borek
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.
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Posted by TonyH on May 11, 2006, 7:43 am
Please log in for more thread options Rob - Thanks. Just so I'm 100% clear, the problem *is* that we're still
running Exchange 2000, and not Exchange 2003? So Sprint technical
assistance is off its gourd when it tells me otherwise? Any hope for
getting the phone to sync up until we upgrade to Exchange 2003? Thanks
again!
Tony
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Posted by Rob Borek on May 12, 2006, 12:14 am
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show/hide quoted text
>Rob - Thanks. Just so I'm 100% clear, the problem *is* that we're still
>running Exchange 2000, and not Exchange 2003? So Sprint technical
>assistance is off its gourd when it tells me otherwise? Any hope for
>getting the phone to sync up until we upgrade to Exchange 2003? Thanks
>again!
Only Exchange 2003 has Server ActiveSync. There was a separate product
called Mobile Information Server (long since discontinued) that ran
with Exchange 2000 to provide Server ActiveSync - in Exchange 2003 MIS
was merged into Exchange.
--
Rob Borek
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.
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Posted by Chris De Herrera on May 12, 2006, 12:32 am
Please log in for more thread options Hi,
Exchange 2003 is the only server that is supported to sync with Windows
Mobile 5.0 like your 6700.
I would suggest that you consider upgrading the server to Exchange 2003.
Another workaround is to sync with your desktop via Outlook and ActiveSync
4.x however you cannot sync outside the office.
--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com
ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
show/hide quoted text
> Rob - Thanks. Just so I'm 100% clear, the problem *is* that we're still
> running Exchange 2000, and not Exchange 2003? So Sprint technical
> assistance is off its gourd when it tells me otherwise? Any hope for
> getting the phone to sync up until we upgrade to Exchange 2003? Thanks
> again!
> Tony
>
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>with an ActiveSync problem I'm experiencing. I just purchased a new
>Sprint PPC-6700, and I'm trying to sync it up with my work network.
>After entering the required information in ActiveSync set-up and
>directing it to sync up, I get the following error message and support
>code:
>"Your account in Microsoft Exchange Server does not have permission to
>synchronize with your current settings. Contact your Exchange Server
>administrator. Support Code: 85010006"
>I'm using the version of ActiveSync that came with the installation
>disc (4.1, I think), and I've downloaded the newer Beta version. Same
>problem with both. No syncing with the network happens. No e-mail,
>calendar, contacts, etc. We're using MS Outlook 2002 SP-2.
>The IT department at my job is having no luck diagnosing this, as all
>of the server settings should be fine. I thought I'd see if anyone here
>has some thoughts. Oh, and my IT guys tell me that we're running MS
>Exchange Server 2000, not 2003. Sprint tells me this should not be a
>problem, but....