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Support code: 0x85010004 and ISA server

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Support code: 0x85010004 and ISA server Wael 04-28-2008
Posted by Wael on April 28, 2008, 2:40 pm
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I am using Exchange server that came with SBS2003 and Windows Mobile
5. I get the support code 0x85010004. I've tried a lot of suggestions
that are mentioned on the web, but nothing worked. I followed the
steps below and still. Active Sync used to work fine until the ISA
server was installed at our company.

http://support.microsoft.com/kb/817379
http://support.microsoft.com/kb/937635/en-us

OWA works fine with SSL and forms based authentication. When i disable
forms based authentication OWA stops working even when accessing the
server locally. I have only one exchange server.

When i try to access the address of the oma as follows:
https://companyname/oma
https://companyname/exchange-oma
https://companyname/microsoft-server-activesync

with or without the 's' in https, i get the following error:

Error Code: 403 Forbidden. The server denied the specified Uniform
Resource Locator (URL). Contact the server administrator. (12202)

Any new ideas?

Posted by Chris De Herrera on May 6, 2008, 8:34 pm
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Hi,
Try making the following changes to the ISA Server:

1. Open ISA Server Manager
2. Click on Firewall Policy under the computer name.
3. Click on your Mail Publishing rule.
4. Right Click and select Properties
5. Click on the Paths tab
6. Add to your list of OWA paths the following three
/Microsoft-Server-ActiveSync/*
/oma/*
/exchange-oma/*
7. Click Apply and commit the changes to ISA

Sincerely,

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.pocketpctalk.com
http://www.tabletpctalk.com
http://www.mobilitytalk.com

>I am using Exchange server that came with SBS2003 and Windows Mobile
> 5. I get the support code 0x85010004. I've tried a lot of suggestions
> that are mentioned on the web, but nothing worked. I followed the
> steps below and still. Active Sync used to work fine until the ISA
> server was installed at our company.
>
> http://support.microsoft.com/kb/817379
> http://support.microsoft.com/kb/937635/en-us
>
> OWA works fine with SSL and forms based authentication. When i disable
> forms based authentication OWA stops working even when accessing the
> server locally. I have only one exchange server.
>
> When i try to access the address of the oma as follows:
> https://companyname/oma
> https://companyname/exchange-oma
> https://companyname/microsoft-server-activesync
>
> with or without the 's' in https, i get the following error:
>
> Error Code: 403 Forbidden. The server denied the specified Uniform
> Resource Locator (URL). Contact the server administrator. (12202)
>
> Any new ideas?


Posted by Wael on May 7, 2008, 12:59 pm
Please log in for more thread options
> Hi,
> Try making the following changes to the ISA Server:
>
> 1. Open ISA Server Manager
> 2. Click on Firewall Policy under the computer name.
> 3. Click on your Mail Publishing rule.
> 4. Right Click and select Properties
> 5. Click on the Paths tab
> 6. Add to your list of OWA paths the following three
> =A0 =A0 /Microsoft-Server-ActiveSync/*
> =A0 =A0 /oma/*
> =A0 =A0 /exchange-oma/*
> 7. Click Apply and commit the changes to ISA
>
> Sincerely,
>
> --
> Chris De Herrerahttp://www.pocketpcfaq.comhttp://www.pocketpctalk.comhttp:=
//www.tabletpctalk.comhttp://www.mobilitytalk.com
>
>
>
>
>
> >I am using Exchange server that came with SBS2003 and Windows Mobile
> > 5. I get the support code 0x85010004. I've tried a lot of suggestions
> > that are mentioned on the web, but nothing worked. I followed the
> > steps below and still. Active Sync used to work fine until the ISA
> > server was installed at our company.
>
> >http://support.microsoft.com/kb/817379
> >http://support.microsoft.com/kb/937635/en-us
>
> > OWA works fine with SSL and forms based authentication. When i disable
> > forms based authentication OWA stops working even when accessing the
> > server locally. I have only one exchange server.
>
> > When i try to access the address of the oma as follows:
> >https://companyname/oma
> >https://companyname/exchange-oma
> >https://companyname/microsoft-server-activesync
>
> > with or without the 's' in https, i get the following error:
>
> > Error Code: 403 Forbidden. The server denied the specified Uniform
> > Resource Locator (URL). Contact the server administrator. (12202)
>
> > Any new ideas?- Hide quoted text -
>
> - Show quoted text -

Hi Chris,
The Paths seems to apply only to access rules not to publishing. I
could only find the paths tab in the URL Sets

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