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Posted by homer on July 18, 2006, 5:42 pm
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I have always used the phonenumber@vtext.com as device address. This
was the only way it worked.
Anything else I can try?
On Tue, 18 Jul 2006 15:24:52 -0400, "Mark Johnson"
>I'm not sure how you have the device address configured, but you may want to
>try setting it as Service Provider = "Other" and Device SMS Address =
>##########@vtext.com where the ### are the phone number as opposed to
>setting the device address by service provider and phone number.
>
>>
>>
>> Has anyone ever seen the following error with a Smartphone device
>> trying to sync with Exchange? "Your account could not be configured to
>> sync as new items arrive. Select a different ActiveSync mobile
>> schedule or contact your Microsoft Exchange Administrator." The user
>> below has this issue on about 5 PDA's that use to work but suddenly
>> stopped. All of them are on Verizon.
>>
>> I wonder if non Verizon customers have this same problem?
>>
>> ------------------------------------------------------------------------------------------------------------------------------------------------
>>
>>
>> I have been using Samsung i730 Smartphone for sometime. I also have
>> few other users that are using i730 and Samsung i700 Smartphones.
>> There is a feature in these phones that allows us to receive emails as
>> soon as we receive them in our Exchange mailbox. We have been using
>> this feature for quite sometime. But two or three weeks ago without
>> any warnings, this stopped working and gave us following error
>> message, "Your account could not be configured to sync as new items
>> arrive. Select a different ActiveSync mobile schedule or contact your
>> Microsoft Exchange Administrator."
>>
>> I have contacted Telecomm and worked with along with Verizon Wireless
>> and Samsung to see if they can resolve this issue. Verizon has checked
>> the settings on the accounts and verified that nothing has changed in
>> their system. Samsung had asked me reconfigure ActiveSync, this has
>> been completed as well. I have four Directors in Division of Research
>> that were using this means for their emails, if this is not going to
>> work for them, they are looking to go back to their old blackberry
>> technology.
>>
>>
>>
>> =20
>>
>>
>>
>> Thank you for your help in advance.
>>
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