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Posted by Paul G. Tobey [eMVP] on February 1, 2006, 12:45 pm
Please log in for more thread options Pop up the Start menu. In the Run command box, enter %tmp% (NOT %temp%; a
typo there). A Windows Explorer window should open to the right folder.
Paul T.
>I haven't been able to find these log files. I search here:
>
> C:\Windows\Temp
> C:\Temp
>
> Is there somewhere else I should look for %temp%?
>
> Kel
>
>> Hi,
>> Well I would suggest that you call support and ask them for assistance on
>> this. That way they know what issues you are having and how painful it
>> is for you.
>>
>> As for your problem, I suggest that you look at:
>>
>> "ActiveSync detects the device and begins synchronization. The
>> ActiveSync icon begins to spin, turns Green and plays the ActiveSync
>> start .wav file. The PC opens the %temp%\wcescomm.log,
>> %temp%\wceslog.log, %temp%\wcesmgr.log, %temp%\outstore.log. These logs
>> can be used to identify problems once the ActiveSync connection has
>> started." From
>> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x-connection.htm
>>
>>
>> --
>> Chris De Herrera
>> http://www.pocketpcfaq.com
>> http://www.tabletpctalk.com
>> http://www.pocketpctalk.com
>> http://www.mobilitytalk.com
>>
>> ActiveSync 4.x Troubleshooting Guide -
>> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
>>
>>> Hi everyone,
>>>
>>> Looks like I'm not the only one that cannot get ActiveSync 4.X (I've
>>> tried 4.1 too) to sync with my new Windows Mobile 5.0 device. Did
>>> everybody just buy these this week? Seems like a typical MS release
>>> before a proper beta test.
>>>
>>> With ActiveSync 4.1 installed, I accidentally had the USB for my old
>>> Pocket PC 2000 PPC plugged in and ActiveSync merrily began establishing
>>> a partnership with it. I deleted that and tried the same with my new
>>> Windows Mobile 5.0 device, and it looks like they try to talk to
>>> eachother, but ActiveSync just sits there with its green icon spinning
>>> endlessly. (I've also fully uninstalled all versions so they were
>>> "clean" installs too.)
>>>
>>> I checked in the connection created for the mobile device in Network
>>> Connections and the only items present for the connection are the three
>>> I've read should be included:
>>>
>>> Client for Microsoft Networks
>>> File and Printer Sharing for Microsoft Networks
>>> Internet Protocol (TCP/IP)
>>>
>>> I also do not have any firewalls functioning on my machine except the
>>> Windows Firewall. In its exception list it shows the following:
>>>
>>> ActiveSync Application
>>> ActiveSync Connection Manager
>>> ActiveSync RAPI Manager
>>> ActiveSync Service
>>>
>>> This covers the things I've seen on line to "check" regarding all this.
>>> Is there anything else I can do or have I simply been sold something the
>>> currently doesn't work?
>>>
>>> Thanks.
>>>
>>> Kel
>>>
>>
>>
>
>
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