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Posted by Wesley Peace on February 25, 2008, 3:51 pm
Please log in for more thread options On the WM side? What services need to be running?
On the PC side they are running as my X5 still syncs without a problem.
> Hi,
> Did you check to make sure that the services that ActiveSync is dependent
> on are running?
>
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.pocketpctalk.com
> http://www.tabletpctalk.com
> http://www.mobilitytalk.com
>
>> I've usually good at solving most of the problems with my device, a Dell
>> X51v, but this one is puzzling.
>>
>> Last week, the device was working fine and able to sync without a
>> problem. Since 2/12 I've not able to sync. Placing the device in the
>> cradle I get the typical tone as the device connects to my laptop;
>> however Activesync never recognizes the device is there.
>>
>> In the past, I've tried a couple of things which seem to fix this.
>>
>> 1. Do a soft-reset on the WM device
>> 2. Manually start AS on the laptop
>> 3. Manually starting on the WM device.
>> - clicking sync
>>
>> Nothing seems to work.
>>
>> The only clue to what is going on is an error message I received back
>> when this first occurred stating. An showing in Error Reporting when I
>> rest the device.
>>
>> 'This error report includes information regarding the condition of
>> services.exe..."
>>
>> Checking the error report I see an EventType: WinCE501bException
>>
>> On a desk or laptop I would assume I have a corrupted services.exe file.
>> I have no reason to believe otherwise, but how do I go about correcting
>> this problem and get back to normal.
>>
>> Also, before someone tells me to check/reload Activesync on my laptop.
>> I've got to devices. My older x5 works and sync fine to my laptop.
>>
>>
>
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