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Subject Author Date
Server Active Sync Errors Mntnbiker 02-08-2007
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Posted by Mntnbiker on February 8, 2007, 5:07 pm
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I have inherited a Windows 2000 SP 4 Server running Exchange 2003 SP2.
I have setup OMA in Exchange following the docs and have OWA runing with SSL
and forms-based authentication.
My mobile device is an Cingular (HTC) 8525 running Mobile and Outlook Mobile.
Trying to Sync my phone with Exchange fails. The app log error message
links to a solution KB817379, however it sems to be written for IIS6 and,
since my Exchnage instance is running on Win2K, I am working with IIS5.

That said, I cannot get past the first step in the solution:
"Right-click the Exchange virtual directory, click All Tasks, and then click
Save Configuration to a File."
As when I right-click all I get for All Tasks is "Permissions Wizard" and,
other than Backp/Restore options from the root level, I see no option to
export the config of my Exchange virtual directory.

My apologies for being so wordy, but I'd like to get through this and
appreciate any and all help to get my Pocket PC enjoying the beneifts of
Outlook without the midleware.

Thanks!

The mailbox server [xxx.xxx.com] does not allow "Negotiate" authentication
to its [exchange] virtual directory. Exchange ActiveSync can only access the
server using this authentication scheme. For information about how to
configure Exchange virtual directory settings, see Microsoft Knowledge Base
article 817379, "Exchange ActiveSync and Outlook Mobile Access errors occur
when SSL or forms-based authentication is required for Exchange Server 2003"
(http://go.microsoft.com/fwlink/?linkid=3052&kbid=817379). For information
about how to properly configure IIS to support Kerberos and NTLM
authentication, see Microsoft Knowledge Base article 215383, "How To
Configure IIS to Support Both Kerberos and NTLM Authentication"
(http://go.microsoft.com/fwlink/?linkid=3052&kbid=215383). This issue may
occur after installing Windows SharePoint Services on a server running
Exchange Server 2003. For information about how to properly configure a
server to run both Windows SharePoint Services and Exchange Server 2003, see
Microsoft Knowledge Base article 823265, "You receive a "Page not found"
error message when you use Outlook Web Access (OWA) to browse the Exchange
Server 2003 client after you install Windows SharePoint Services"
(http://go.microsoft.com/fwlink/?linkid=3052&kbid=823265).





Posted by Chris De Herrera on February 10, 2007, 8:54 pm
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Hi,
Take a look at http://support.microsoft.com/kb/290341 which explains how to
configure virtual directories in Windows 2000.


--
Chris De Herrera
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ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

>I have inherited a Windows 2000 SP 4 Server running Exchange 2003 SP2.
> I have setup OMA in Exchange following the docs and have OWA runing with
> SSL
> and forms-based authentication.
> My mobile device is an Cingular (HTC) 8525 running Mobile and Outlook
> Mobile.
> Trying to Sync my phone with Exchange fails. The app log error message
> links to a solution KB817379, however it sems to be written for IIS6 and,
> since my Exchnage instance is running on Win2K, I am working with IIS5.
>
> That said, I cannot get past the first step in the solution:
> "Right-click the Exchange virtual directory, click All Tasks, and then
> click
> Save Configuration to a File."
> As when I right-click all I get for All Tasks is "Permissions Wizard" and,
> other than Backp/Restore options from the root level, I see no option to
> export the config of my Exchange virtual directory.
>
> My apologies for being so wordy, but I'd like to get through this and
> appreciate any and all help to get my Pocket PC enjoying the beneifts of
> Outlook without the midleware.
>
> Thanks!
>
> The mailbox server [xxx.xxx.com] does not allow "Negotiate" authentication
> to its [exchange] virtual directory. Exchange ActiveSync can only access
> the
> server using this authentication scheme. For information about how to
> configure Exchange virtual directory settings, see Microsoft Knowledge
> Base
> article 817379, "Exchange ActiveSync and Outlook Mobile Access errors
> occur
> when SSL or forms-based authentication is required for Exchange Server
> 2003"
> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=817379). For
> information
> about how to properly configure IIS to support Kerberos and NTLM
> authentication, see Microsoft Knowledge Base article 215383, "How To
> Configure IIS to Support Both Kerberos and NTLM Authentication"
> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=215383). This issue
> may
> occur after installing Windows SharePoint Services on a server running
> Exchange Server 2003. For information about how to properly configure a
> server to run both Windows SharePoint Services and Exchange Server 2003,
> see
> Microsoft Knowledge Base article 823265, "You receive a "Page not found"
> error message when you use Outlook Web Access (OWA) to browse the Exchange
> Server 2003 client after you install Windows SharePoint Services"
> (http://go.microsoft.com/fwlink/?linkid=3052&kbid=823265).
>
>
>
>



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