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Serious WM5 issue: Items with notes are not synchronized to device

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Serious WM5 issue: Items with notes are not synchronized to device Jose Manuel Rut 01-23-2007
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Posted by Jose Manuel Rut on January 23, 2007, 6:57 am
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MS Outlook items (contacts, tasks or calendar entries) which contain any text
in the "Notes" field are not synchronized to the Windows Mobile 5 device.

This problem seems to be a WM5 issue because it does not happen with
previous versions of Windows Mobile (everything else being the same: Outlook,
ActiveSync, etc.)

ActiveSync 4.5 Beta doesn't solve this problem, neither.

I consider this to be a serious issue because the Notes field is very useful
and most of my Outlook entries contain notes, specially contacts.

Is anybody else experiencing this problem? Any ideas, workarounds or
solutions?


Posted by accipi on January 24, 2007, 4:35 am
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I have the same problem , but I also don't know how solve it !!!

> MS Outlook items (contacts, tasks or calendar entries) which contain any
> text
> in the "Notes" field are not synchronized to the Windows Mobile 5 device.
>
> This problem seems to be a WM5 issue because it does not happen with
> previous versions of Windows Mobile (everything else being the same:
> Outlook,
> ActiveSync, etc.)
>
> ActiveSync 4.5 Beta doesn't solve this problem, neither.
>
> I consider this to be a serious issue because the Notes field is very
> useful
> and most of my Outlook entries contain notes, specially contacts.
>
> Is anybody else experiencing this problem? Any ideas, workarounds or
> solutions?
>



Posted by accipi on January 24, 2007, 8:58 am
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perhaps this http://bevhoward.com/ASync.htm#Notes can help ?

> MS Outlook items (contacts, tasks or calendar entries) which contain any
> text
> in the "Notes" field are not synchronized to the Windows Mobile 5 device.
>
> This problem seems to be a WM5 issue because it does not happen with
> previous versions of Windows Mobile (everything else being the same:
> Outlook,
> ActiveSync, etc.)
>
> ActiveSync 4.5 Beta doesn't solve this problem, neither.
>
> I consider this to be a serious issue because the Notes field is very
> useful
> and most of my Outlook entries contain notes, specially contacts.
>
> Is anybody else experiencing this problem? Any ideas, workarounds or
> solutions?
>



Posted by Sven on January 24, 2007, 9:58 pm
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Actually that discusses the Notes portion of Outlook, not the notes field
withing the other PIM apps like Contacts.

I keep hearing of this issue here in the group, but unfortunately don't have
any help to offer, because it doesn't happen to me. My Contacts notes
transfer fine, same OS and AS. I don't know if I am odd or you are, though.
When you get something this screwed up though, all I could suggest is, first
delete the partnership, and re-establish, making sure to overwrite the PPC
data. Then if that doesn't help, the dreaded hard reset might be in order.
That means start over, too, not hard reset and restore a backup. Remember to
check the issue right after the hard reset. Don't load up a bunch of stuff
and then see if you have the problem.

Sven (MVP-Mobile Devices)

> perhaps this http://bevhoward.com/ASync.htm#Notes can help ?
>
>> MS Outlook items (contacts, tasks or calendar entries) which contain any
>> text
>> in the "Notes" field are not synchronized to the Windows Mobile 5 device.
>>
>> This problem seems to be a WM5 issue because it does not happen with
>> previous versions of Windows Mobile (everything else being the same:
>> Outlook,
>> ActiveSync, etc.)
>>
>> ActiveSync 4.5 Beta doesn't solve this problem, neither.
>>
>> I consider this to be a serious issue because the Notes field is very
>> useful
>> and most of my Outlook entries contain notes, specially contacts.
>>
>> Is anybody else experiencing this problem? Any ideas, workarounds or
>> solutions?
>>
>
>



Posted by Jose Manuel Rut on January 25, 2007, 3:50 am
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Thank you for your answer, Sven.

However, it didn't solve the problem for me. I already tried to delete and
re-establish the partnership without success. I'm using a brand new htc P3300
device and the problem happened from the beginning, so the hard reset thing
doesn't offer much help here.

The funny thing is that, as I mentioned earlier, synchronization works fine
with my old Windows Mobile 2003 SE based Pocket PC with the same data and
software versions and that's why I thought it must be a WM5 issue. Or it
could be that a previous synchronization with a WM 2003 device is a condition
to reproduce the problem.

It seems that this issue is difficult to reproduce and that some people are
experiencing this problem and other not, so it must be a weird combination of
software versions plus certain pre-conditions such as having multiple
partnerships with different WM versions.

I would appreciate more feedback and suggestions from other people.

Kind regards,

Jose Manuel Rute


"Sven" wrote:

> Actually that discusses the Notes portion of Outlook, not the notes field
> withing the other PIM apps like Contacts.
>
> I keep hearing of this issue here in the group, but unfortunately don't have
> any help to offer, because it doesn't happen to me. My Contacts notes
> transfer fine, same OS and AS. I don't know if I am odd or you are, though.
> When you get something this screwed up though, all I could suggest is, first
> delete the partnership, and re-establish, making sure to overwrite the PPC
> data. Then if that doesn't help, the dreaded hard reset might be in order.
> That means start over, too, not hard reset and restore a backup. Remember to
> check the issue right after the hard reset. Don't load up a bunch of stuff
> and then see if you have the problem.
>
> Sven (MVP-Mobile Devices)
>
> > perhaps this http://bevhoward.com/ASync.htm#Notes can help ?
> >
> >> MS Outlook items (contacts, tasks or calendar entries) which contain any
> >> text
> >> in the "Notes" field are not synchronized to the Windows Mobile 5 device.
> >>
> >> This problem seems to be a WM5 issue because it does not happen with
> >> previous versions of Windows Mobile (everything else being the same:
> >> Outlook,
> >> ActiveSync, etc.)
> >>
> >> ActiveSync 4.5 Beta doesn't solve this problem, neither.
> >>
> >> I consider this to be a serious issue because the Notes field is very
> >> useful
> >> and most of my Outlook entries contain notes, specially contacts.
> >>
> >> Is anybody else experiencing this problem? Any ideas, workarounds or
> >> solutions?
> >>
> >
> >
>
>
>

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