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Samsung i760, ActiveSync, & Outlook 2002

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Samsung i760, ActiveSync, & Outlook 2002 NewPhoneGuyNeed 02-14-2008
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Posted by NewPhoneGuyNeed on February 14, 2008, 11:54 am
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Hello, I just upgraded my phone from the i730 to the i760. I uninstalled the
older version of ActiveSync that I had, then re-installed the new ActiveSync
4.5 from the Companion CD. I was able to set up the partnership and start
"syncing", after I figured out to disable the "advanced networking
capabilities". I thought that everything thing was fine until I looked in my
contacts and found that I was missing about 25 out of 75 contacts.

I deleted the old partnership, restarted the phone, and set it up again.
ActiveSync detects the correct number of contacts in Outlook to sync "0/75",
but it doesn't synch specific contacts for some reason. I even tried to go
into the contacts to edit them so that ActiveSync would re-discover them as
changed, but that didn't work either. It seems that my Calander items and
tasks are syncronizing correctly, but I haven't really looked into those too
much.

Please help,
Andy

Posted by Raj Pillai on February 14, 2008, 2:58 pm
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Hi Andy,

You might want to run scanpst to see if it helps fix the issue. Refer -
http://office.microsoft.com/en-us/outlook/HA100758311033.aspx

Sometimes, it might be due to some the contact having a very large note or
some embedded files. If you were to create a new contact with the any of the
missing contacts information, does that sync?

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



> Hello, I just upgraded my phone from the i730 to the i760. I uninstalled
> the
> older version of ActiveSync that I had, then re-installed the new
> ActiveSync
> 4.5 from the Companion CD. I was able to set up the partnership and start
> "syncing", after I figured out to disable the "advanced networking
> capabilities". I thought that everything thing was fine until I looked in
> my
> contacts and found that I was missing about 25 out of 75 contacts.
>
> I deleted the old partnership, restarted the phone, and set it up again.
> ActiveSync detects the correct number of contacts in Outlook to sync
> "0/75",
> but it doesn't synch specific contacts for some reason. I even tried to
> go
> into the contacts to edit them so that ActiveSync would re-discover them
> as
> changed, but that didn't work either. It seems that my Calander items and
> tasks are syncronizing correctly, but I haven't really looked into those
> too
> much.
>
> Please help,
> Andy


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