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SP3 removes all devices in Device Manager - no LAN anymore

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SP3 removes all devices in Device Manager - no LAN anymore Tom1973 05-21-2008
Posted by Tom1973 on May 21, 2008, 6:51 am
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Hello,

Apologies if this repeats an existing question - I've had a browse through
and can't find one.

However, I have installed XPSP3 on my Vaio laptop running XP Media Centre
Edition (SP2 to the best of my knowledge) having been prompted to do so by
Windows Update and having successfully done so on my desktop PC.

However, I discovered that I could no longer connect over Ethernet to my
desktop, nor could I connect with any of my Bluetooth devices.

I looked in Device Manager and it is blank - not even an entry for
motherboard or CPU!

It looks like all the drivers have gone but fortunately backed up the driver
cache to DVD when I bought the Vaio so I could free up the HDD space.
However, as I've been trying to reinstall them it looks more like they are
all still there. Perhaps this is a registry issue?

Additionally, Add New Hardware does not find any new hardware but using the
Have Disk option allows it to see, say, LAN drivers in the .inf file.
However, there are a lot listed and I've no idea which one is in the machine!
Being a Sony there's no paperwork with it beyond a brief Getting Started
guide.

I have run Vaio Update and it has updated some drivers and said it can't
update some others (including LAN). I have run driver installs that come with
a setup file but, in the case of the Bluetooth, it gets so far and asks me to
connect the BT device and click OK, with this request repeated if I click
okay. Well, the BT is built in and switched on, so...

The same with the wireless LAN driver - it installs but there is still no
wireless LAN.

I contacted Sony Support and they've said that it is a SP3 issue.

Will uninstalling SP3 fix this (can't see how but you never know your luck!)
or am I going to have to fall back on the recovery partition and basically
start again as if the machine was out of the box, reinstalling all my
applications and so on?

Alternatively, can I use the XP Home installation disk that came with my
desktop to put XP Home over Media Centre (don't really make use of the
MCE-specific features, so not bothered) as if I was upgrading from say, Win98
to XP, preserving my post-factory applications, etc?

Any help greatly appreciated, thanks.

Posted by Jaime on May 21, 2008, 9:46 am
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XP Media Center is actually XP Pro, so Media Center to Home would not be
considered an "upgrade", you would have to do a clean install. However, your
XP Home license belongs to your desktop and can not be reused on another
system anyway.

Actually you probably physically can't do it anyway, depending on the brand
of the desktop, the copy of Home is probably "branded" and can't be
installed on another system.
--
James
Orlando (Goofy says "Hey"), Florida

> Hello,
>
> Apologies if this repeats an existing question - I've had a browse through
> and can't find one.
>
> However, I have installed XPSP3 on my Vaio laptop running XP Media Centre
> Edition (SP2 to the best of my knowledge) having been prompted to do so by
> Windows Update and having successfully done so on my desktop PC.
>
> However, I discovered that I could no longer connect over Ethernet to my
> desktop, nor could I connect with any of my Bluetooth devices.
>
> I looked in Device Manager and it is blank - not even an entry for
> motherboard or CPU!
>
> It looks like all the drivers have gone but fortunately backed up the
> driver
> cache to DVD when I bought the Vaio so I could free up the HDD space.
> However, as I've been trying to reinstall them it looks more like they are
> all still there. Perhaps this is a registry issue?
>
> Additionally, Add New Hardware does not find any new hardware but using
> the
> Have Disk option allows it to see, say, LAN drivers in the .inf file.
> However, there are a lot listed and I've no idea which one is in the
> machine!
> Being a Sony there's no paperwork with it beyond a brief Getting Started
> guide.
>
> I have run Vaio Update and it has updated some drivers and said it can't
> update some others (including LAN). I have run driver installs that come
> with
> a setup file but, in the case of the Bluetooth, it gets so far and asks me
> to
> connect the BT device and click OK, with this request repeated if I click
> okay. Well, the BT is built in and switched on, so...
>
> The same with the wireless LAN driver - it installs but there is still no
> wireless LAN.
>
> I contacted Sony Support and they've said that it is a SP3 issue.
>
> Will uninstalling SP3 fix this (can't see how but you never know your
> luck!)
> or am I going to have to fall back on the recovery partition and basically
> start again as if the machine was out of the box, reinstalling all my
> applications and so on?
>
> Alternatively, can I use the XP Home installation disk that came with my
> desktop to put XP Home over Media Centre (don't really make use of the
> MCE-specific features, so not bothered) as if I was upgrading from say,
> Win98
> to XP, preserving my post-factory applications, etc?
>
> Any help greatly appreciated, thanks.


Posted by Tom1973 on May 21, 2008, 10:00 am
Please log in for more thread options
Thanks for that - yes, I realise the legality issue but, hey, desperation,
and all that!

It looks like I am going to have to delve into the recovery partition,
then?? A pain, to say the least.

Suffice to say, I don't use system restore - I find it takes up too much
system resources and consumes swathes of drive space if it isn't
micro-managed. But that's just me...

Cheers...

"Jaime" wrote:

> XP Media Center is actually XP Pro, so Media Center to Home would not be
> considered an "upgrade", you would have to do a clean install. However, your
> XP Home license belongs to your desktop and can not be reused on another
> system anyway.
>
> Actually you probably physically can't do it anyway, depending on the brand
> of the desktop, the copy of Home is probably "branded" and can't be
> installed on another system.
> --
> James
> Orlando (Goofy says "Hey"), Florida
>
> > Hello,
> >
> > Apologies if this repeats an existing question - I've had a browse through
> > and can't find one.
> >
> > However, I have installed XPSP3 on my Vaio laptop running XP Media Centre
> > Edition (SP2 to the best of my knowledge) having been prompted to do so by
> > Windows Update and having successfully done so on my desktop PC.
> >
> > However, I discovered that I could no longer connect over Ethernet to my
> > desktop, nor could I connect with any of my Bluetooth devices.
> >
> > I looked in Device Manager and it is blank - not even an entry for
> > motherboard or CPU!
> >
> > It looks like all the drivers have gone but fortunately backed up the
> > driver
> > cache to DVD when I bought the Vaio so I could free up the HDD space.
> > However, as I've been trying to reinstall them it looks more like they are
> > all still there. Perhaps this is a registry issue?
> >
> > Additionally, Add New Hardware does not find any new hardware but using
> > the
> > Have Disk option allows it to see, say, LAN drivers in the .inf file.
> > However, there are a lot listed and I've no idea which one is in the
> > machine!
> > Being a Sony there's no paperwork with it beyond a brief Getting Started
> > guide.
> >
> > I have run Vaio Update and it has updated some drivers and said it can't
> > update some others (including LAN). I have run driver installs that come
> > with
> > a setup file but, in the case of the Bluetooth, it gets so far and asks me
> > to
> > connect the BT device and click OK, with this request repeated if I click
> > okay. Well, the BT is built in and switched on, so...
> >
> > The same with the wireless LAN driver - it installs but there is still no
> > wireless LAN.
> >
> > I contacted Sony Support and they've said that it is a SP3 issue.
> >
> > Will uninstalling SP3 fix this (can't see how but you never know your
> > luck!)
> > or am I going to have to fall back on the recovery partition and basically
> > start again as if the machine was out of the box, reinstalling all my
> > applications and so on?
> >
> > Alternatively, can I use the XP Home installation disk that came with my
> > desktop to put XP Home over Media Centre (don't really make use of the
> > MCE-specific features, so not bothered) as if I was upgrading from say,
> > Win98
> > to XP, preserving my post-factory applications, etc?
> >
> > Any help greatly appreciated, thanks.
>
>

Posted by CSM1 on May 21, 2008, 10:24 am
Please log in for more thread options

Try looking for the drivers at the Sony Customer care.

You need your model number to continue from this point.
http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=DRIVER

--
CSM1
http://www.carlmcmillan.com
--
> Hello,
>
> Apologies if this repeats an existing question - I've had a browse through
> and can't find one.
>
> However, I have installed XPSP3 on my Vaio laptop running XP Media Centre
> Edition (SP2 to the best of my knowledge) having been prompted to do so by
> Windows Update and having successfully done so on my desktop PC.
>
> However, I discovered that I could no longer connect over Ethernet to my
> desktop, nor could I connect with any of my Bluetooth devices.
>
> I looked in Device Manager and it is blank - not even an entry for
> motherboard or CPU!
>
> It looks like all the drivers have gone but fortunately backed up the
> driver
> cache to DVD when I bought the Vaio so I could free up the HDD space.
> However, as I've been trying to reinstall them it looks more like they are
> all still there. Perhaps this is a registry issue?
>
> Additionally, Add New Hardware does not find any new hardware but using
> the
> Have Disk option allows it to see, say, LAN drivers in the .inf file.
> However, there are a lot listed and I've no idea which one is in the
> machine!
> Being a Sony there's no paperwork with it beyond a brief Getting Started
> guide.
>
> I have run Vaio Update and it has updated some drivers and said it can't
> update some others (including LAN). I have run driver installs that come
> with
> a setup file but, in the case of the Bluetooth, it gets so far and asks me
> to
> connect the BT device and click OK, with this request repeated if I click
> okay. Well, the BT is built in and switched on, so...
>
> The same with the wireless LAN driver - it installs but there is still no
> wireless LAN.
>
> I contacted Sony Support and they've said that it is a SP3 issue.
>
> Will uninstalling SP3 fix this (can't see how but you never know your
> luck!)
> or am I going to have to fall back on the recovery partition and basically
> start again as if the machine was out of the box, reinstalling all my
> applications and so on?
>
> Alternatively, can I use the XP Home installation disk that came with my
> desktop to put XP Home over Media Centre (don't really make use of the
> MCE-specific features, so not bothered) as if I was upgrading from say,
> Win98
> to XP, preserving my post-factory applications, etc?
>
> Any help greatly appreciated, thanks.



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