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Posted by subdude on July 21, 2005, 1:44 pm
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On Thu, 14 Jul 2005 16:52:05 GMT, subdude
>I'm hoping one of the vets or MVPs here might have an idea for me.
>
>I got ahold of a beta version of WM5 and from it installed ActiveSync
>4.0, mistakenly thinking there might be some new feature or advantage.
>Obviously there isn't so I uninstalled it and reinstalled AS 3.8 from
>the MS download site.
>
>The problem is, now AS 3.8 doesn't work. When I plug in my SmartPhone
>(an MPX220 connected via USB cable), the connection indicator sound
>plays, and the tray icon indicates a status of "Connecting" changing
>to connected, but I cannot open/restore the ActiveSync main screen.
>Tried clicking on the tray icon, or using the Restore option on the
>context menu - nothing happens(except a brief busy indicator on the
>cursor). Also there is NO synchro happening.
>
>Also, if Outlook is open while I am connected, it doesn't exit
>properly, leaving a tray icon and a copy active in memory, but
>inaccessible.
>
>When I go to Windows XP Explorer and try to browse the Mobile Device,
>I get an error message as follows:
>
>Critical Communications Services have failed to start. Try resetting
>the mobile device and then connect again. When I click OK and try to
>navigate away from the Mobile Device, Explorer hangs and must be
>killed and restarted manually to regain control.
>
>System is Win XP Home SP2, 3.4 Gig Pentium 4, 2 Gig RAM close to 1.4
>of which is free. PLENTY O Disk space on SATA HDD.
>
>I'm going nuts trying to track this down - have uninstalled and
>reinstalled twice, tried cleaning out any stray reg entries post
>uninstall (couldn't find any) but everything's the same. I HAVEN'T
>tried reinstalling AS 4.0, but quite frankly I'm afraid to!
>
>Any ideas, help, encouragement <G> would be gratefully appreciated! I
>live by my Outlook/SmartPhone Calendar and this is going to be a
>serious inconvenience if I can't get it going soon!
>
>Thanks for reading, and more thanks if you can help
>
>subdude
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