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Subject Author Date
Problems playing video content in Media Center Boulevardier 12-15-2007
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Posted by Boulevardier on December 15, 2007, 7:33 pm
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Media Centerdoes not play any video files including Microsoft's own Windows
media video format [wmv], mpeg-2, mov, avi etc.
I get the following error message:

"Video Error
Files needed to display video are not installed or not working correctly.
Please restart Windows Media Center or restart the computer."

I have a feeling that this is a codec problem. None of the demonstration
videos [Bear , Apollo 13, National Geographic etc.] supplied by Microsoft can
be played by the Media Center. By the way, the Windows Media Player plays
all of these formats correctly so the correct codecs are installed somewhere
on the system but Vista Media Center chooses not to use them. Brilliant!

How can I correct this ? By the way this happened on a brand new PC, clean
first time installation of Vista. Am I the first dude to want to play Videos
from within Media Center? Sure feels like it?

I'm on the latest released Vista drivers for graphics (NVIDIA Geforce
7500LE), Audio (Realtek Hi def) and TV tuner (Hauppauge HPR-1600) and I've
tried every combination of drivers from oldest to newest with negative
results.

Help!


Posted by Doug Knox - [MS-MVP] on December 15, 2007, 10:07 pm
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Roll back your video drivers. Media Center is more picky about video
drivers than Windows Media Player is.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

> Media Centerdoes not play any video files including Microsoft's own
> Windows
> media video format [wmv], mpeg-2, mov, avi etc.
> I get the following error message:
>
> "Video Error
> Files needed to display video are not installed or not working correctly.
> Please restart Windows Media Center or restart the computer."
>
> I have a feeling that this is a codec problem. None of the demonstration
> videos [Bear , Apollo 13, National Geographic etc.] supplied by Microsoft
> can
> be played by the Media Center. By the way, the Windows Media Player plays
> all of these formats correctly so the correct codecs are installed
> somewhere
> on the system but Vista Media Center chooses not to use them. Brilliant!
>
> How can I correct this ? By the way this happened on a brand new PC, clean
> first time installation of Vista. Am I the first dude to want to play
> Videos
> from within Media Center? Sure feels like it?
>
> I'm on the latest released Vista drivers for graphics (NVIDIA Geforce
> 7500LE), Audio (Realtek Hi def) and TV tuner (Hauppauge HPR-1600) and I've
> tried every combination of drivers from oldest to newest with negative
> results.
>
> Help!
>


Posted by Boulevardier on December 17, 2007, 1:23 pm
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Thanks Doug,

I rolled back my video drivers and still can't play any videos or watch TV.
I checked out my tuner and it is functioning perfectly now, except in Media
Center. Tuner is detected properly on the right input source (s-video) but I
get no picture and sound. I think this is due to a mix-up in the video codec.
Maybe Roxio related?

I'm convinced that all of my media Center problems appear to be codec
related. I uninstalled Roxio just as a precaution and now I am looking for
the appropriate codec for Vista Media Center videos. N.B. audio files play
fine. I tried ffdshow without success so I am still looking for a good codec
solution.

Any help you can give me would be much appreciated.
Thanks

"Doug Knox - [MS-MVP]" wrote:

> Roll back your video drivers. Media Center is more picky about video
> drivers than Windows Media Player is.
>
> --
> Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
> Display\Security
> Win 95/98/Me/XP Tweaks and Fixes
> http://www.dougknox.com
> --------------------------------
> Per user Group Policy Restrictions for XP Home and XP Pro
> http://www.dougknox.com/xp/utils/xp_securityconsole.htm
> --------------------------------
> Please reply only to the newsgroup so all may benefit.
> Unsolicited e-mail is not answered.
>
> > Media Centerdoes not play any video files including Microsoft's own
> > Windows
> > media video format [wmv], mpeg-2, mov, avi etc.
> > I get the following error message:
> >
> > "Video Error
> > Files needed to display video are not installed or not working correctly.
> > Please restart Windows Media Center or restart the computer."
> >
> > I have a feeling that this is a codec problem. None of the demonstration
> > videos [Bear , Apollo 13, National Geographic etc.] supplied by Microsoft
> > can
> > be played by the Media Center. By the way, the Windows Media Player plays
> > all of these formats correctly so the correct codecs are installed
> > somewhere
> > on the system but Vista Media Center chooses not to use them. Brilliant!
> >
> > How can I correct this ? By the way this happened on a brand new PC, clean
> > first time installation of Vista. Am I the first dude to want to play
> > Videos
> > from within Media Center? Sure feels like it?
> >
> > I'm on the latest released Vista drivers for graphics (NVIDIA Geforce
> > 7500LE), Audio (Realtek Hi def) and TV tuner (Hauppauge HPR-1600) and I've
> > tried every combination of drivers from oldest to newest with negative
> > results.
> >
> > Help!
> >
>
>

Posted by Boulevardier on December 20, 2007, 12:45 pm
Please log in for more thread options
It seems that after 2 weeks of futile fiddling with drivers I found the real
culprit: LogMeIn (free remote control software), which I was trying to use as
a replacement for 3 devices:
1) the MCE remote
2) wireless mouse
3) wireless keyboard
My intent was to use my little XP based laptop to control everything on my
Vista based Media Center computer with LogMeIn Free. The concept almost
worked, one device instead of 3. It worked for a few hours but then LogMeIn
eventually messed up the video drivers in Vista. MCE stopped working for TV
and all videos giving me the error mesage that I now loathe:

"Video Error
Files needed to display video are not installed or not working correctly.
Please restart Windows Media Center or restart the computer."

I removed LogMeIn and MCE is working again.

Conclusion: LogMeIn and Vista MCE do not work together

"Boulevardier" wrote:

> Thanks Doug,
>
> I rolled back my video drivers and still can't play any videos or watch TV.
> I checked out my tuner and it is functioning perfectly now, except in Media
> Center. Tuner is detected properly on the right input source (s-video) but I
> get no picture and sound. I think this is due to a mix-up in the video codec.
> Maybe Roxio related?
>
> I'm convinced that all of my media Center problems appear to be codec
> related. I uninstalled Roxio just as a precaution and now I am looking for
> the appropriate codec for Vista Media Center videos. N.B. audio files play
> fine. I tried ffdshow without success so I am still looking for a good codec
> solution.
>
> Any help you can give me would be much appreciated.
> Thanks
>
> "Doug Knox - [MS-MVP]" wrote:
>
> > Roll back your video drivers. Media Center is more picky about video
> > drivers than Windows Media Player is.
> >
> > --
> > Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
> > Display\Security
> > Win 95/98/Me/XP Tweaks and Fixes
> > http://www.dougknox.com
> > --------------------------------
> > Per user Group Policy Restrictions for XP Home and XP Pro
> > http://www.dougknox.com/xp/utils/xp_securityconsole.htm
> > --------------------------------
> > Please reply only to the newsgroup so all may benefit.
> > Unsolicited e-mail is not answered.
> >
> > > Media Centerdoes not play any video files including Microsoft's own
> > > Windows
> > > media video format [wmv], mpeg-2, mov, avi etc.
> > > I get the following error message:
> > >
> > > "Video Error
> > > Files needed to display video are not installed or not working correctly.
> > > Please restart Windows Media Center or restart the computer."
> > >
> > > I have a feeling that this is a codec problem. None of the demonstration
> > > videos [Bear , Apollo 13, National Geographic etc.] supplied by Microsoft
> > > can
> > > be played by the Media Center. By the way, the Windows Media Player plays
> > > all of these formats correctly so the correct codecs are installed
> > > somewhere
> > > on the system but Vista Media Center chooses not to use them. Brilliant!
> > >
> > > How can I correct this ? By the way this happened on a brand new PC, clean
> > > first time installation of Vista. Am I the first dude to want to play
> > > Videos
> > > from within Media Center? Sure feels like it?
> > >
> > > I'm on the latest released Vista drivers for graphics (NVIDIA Geforce
> > > 7500LE), Audio (Realtek Hi def) and TV tuner (Hauppauge HPR-1600) and I've
> > > tried every combination of drivers from oldest to newest with negative
> > > results.
> > >
> > > Help!
> > >
> >
> >

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