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Problem with reload of 3.8 and Add Programs

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Problem with reload of 3.8 and Add Programs hsc 07-11-2006
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Posted by hsc on July 11, 2006, 1:39 pm
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Hi all,

I have a samsung i700 with Win 2003 and a Dell Inspiron 6000 running XP Pro
SP2.

I had a problem with the i700 and had to hard reset the device.

When I tried to sync my PC wasn't able to sync either the files or the
favorites folder, so I uninstalled/reinstalled Activesync 3.8. Now the
synching works but the Add Programs doesn't -- it will launch the dialog
boxes, load drivers onto the PC, but the device freezes during the install.
This happens whether I am trying to install from a file on my PC or from a
site.

I've checked to make sure that the firewall has activesync excepted.

Any thoughts greatly appreciated.

hsc

P.S. I read elsewhere on this board that although the download says not to
use activesync 4.x on windows2003, that it actually can be used. True?

P.P.S. While I'm at it, are there known problems with a PC recognizing a
device is the machine is being switched between users. I find that Activesync
often says its connected, but cannot sync or show the PDA files. Just
curious...

Thanks again


Posted by hsc on July 11, 2006, 1:54 pm
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BTW, I also am unable to delete rapi.dll and ceutil.dll from my system32
file. Could that be causing the problem?

"hsc" wrote:

> Hi all,
>
> I have a samsung i700 with Win 2003 and a Dell Inspiron 6000 running XP Pro
> SP2.
>
> I had a problem with the i700 and had to hard reset the device.
>
> When I tried to sync my PC wasn't able to sync either the files or the
> favorites folder, so I uninstalled/reinstalled Activesync 3.8. Now the
> synching works but the Add Programs doesn't -- it will launch the dialog
> boxes, load drivers onto the PC, but the device freezes during the install.
> This happens whether I am trying to install from a file on my PC or from a
> site.
>
> I've checked to make sure that the firewall has activesync excepted.
>
> Any thoughts greatly appreciated.
>
> hsc
>
> P.S. I read elsewhere on this board that although the download says not to
> use activesync 4.x on windows2003, that it actually can be used. True?
>
> P.P.S. While I'm at it, are there known problems with a PC recognizing a
> device is the machine is being switched between users. I find that Activesync
> often says its connected, but cannot sync or show the PDA files. Just
> curious...
>
> Thanks again
>

Posted by hsc on July 12, 2006, 12:59 pm
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Another update, just in case anyone takes a look at this question :)

I deleted the rapi.dll and ceutil.dll (by changing file names so that AS
couldn't start).

I uninstalled 3.8, hard reset my device, reinstalled 3.8, and I'm still
having the same problem.

I was able to add a smalll game program by saying "no" to the default
directory, but larger programs (for things lik my wireless card and infrared
keyboard) still just freeze on the loading screen on my PC.

This had been working fine for a couple of years -- now, I am at a loss.
Any thoughts on other steps to take to fix greatly appreciated.

Posted by DCB on September 26, 2006, 12:37 pm
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Try ubplugging the USB cable. Also install 4+ then uninstall it, reboot and
install 3.8.
"hsc" wrote:

> Another update, just in case anyone takes a look at this question :)
>
> I deleted the rapi.dll and ceutil.dll (by changing file names so that AS
> couldn't start).
>
> I uninstalled 3.8, hard reset my device, reinstalled 3.8, and I'm still
> having the same problem.
>
> I was able to add a smalll game program by saying "no" to the default
> directory, but larger programs (for things lik my wireless card and infrared
> keyboard) still just freeze on the loading screen on my PC.
>
> This had been working fine for a couple of years -- now, I am at a loss.
> Any thoughts on other steps to take to fix greatly appreciated.

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