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Posted by Anon Y Mous on August 26, 2005, 2:28 pm
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Andy wrote:
> HELP !!!
>
> I have a problem after synchronising my contacts onto my phone.
>
> All my contacts are stored on my Exchange 2003 server and we use Outlook
> 2003 in the office to manipulate the data.
>
> For each contact I have followed what Microsoft appear to want me to do to
> enter the phone number.
>
> i.e.
>
> I have selected the country from the dropdown box (eg "UK")
> Entered a area code (eg "020")
> Entered a number (55555555)
> (none of my contacts use the extension field)
>
> The full phone number is correctly displayed in outlook as +44 (020)
> 55555555
>
> This works fine when using outlooks dialler to make calls.
>
> BUT.......
>
> When I synchronise the contacts onto my phone (A Vodaphone VPx) using Active
> Sync and Poclet Outlook, none of the number are diallable.
>
> I can select the contact and choose to dial the number but the phone then
> attempts to dial "+44 (020) 5555555" complete with brackets.
>
> It appears Pocket Outlook doesn't recognise that this number is made of
> multiple parts (int code, area code + number) and/or doesn't know about
> "dialling rules" that would make it take the required parts of the number
> only.
>
> I must be doing something daft but I just can't find the option to make this
> work as required.
>
>
> Any assistance gratefulyl received !!
>
>
> Thanks,
>
>
> Andy
>
>
>
You are storing your numbers in the wrong format, the leading zero needs
to be removed from the area code for it to work properly :)
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