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Posted by Andrew Morse on December 13, 2006, 9:14 am
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While looking for help on Motorola Q serial-port issues, I stumbled
into this GPS Users forum, which talks about an update to the Q's
firmware that relates to the serial port.
http://www.gpspassion.com/forumsen/topic.asp?TOPIC_ID=59056 (see post
from Greymane21, dated 12/8/2006).
Any chance this update will also fix my problem pairing the fabric
keyboard?
-- Andrew
p.s. I'm throwing this out there, because, even with all of the
official tech support I've contacted, Bill Suckow has provided the
clearest explanation of my pairing problem.
Andrew Morse wrote:
>
> Thanx again Bill. I've got e-mails into Motorola and my carrier,
> and a phone call into G-Tech tech support. I'll let you know if anybody
> comes up with a workaround.
>
> -- Andrew
>
> Bill Suckow [MSFT] wrote:
>
>> I tracked down a Q, and it looks like they've overridden the default
>> Microsoft Bluetooth control panel with a custom Bluetooth Manager from
>> Motorola (which is why it doesn't show up under connections). I'm not
>> familiar with this applet since it's 3rd party, but after toying
>> around in it for a bit it looks like they're making life a little
>> easier by hiding which Bluetooth profile each device is using.
>>
>> Normally that'd be great, but in this case it's somewhat troublesome.
>> The issue is that the fabric keyboard doesn't use a standard Bluetooth
>> HID profile, it uses the serial profile. When the Bluetooth Manager
>> is trying to connect with a Bluetooth keyboard, it's looking for
>> Bluetooth HID devices (I think). But since the G-tech keyboard
>> doesn't use BT HID, it won't work with the Q's Bluetooth Manager. It
>> needs to be configured as a Bluetooth serial port device and have an
>> outgoing COM port associated with it. Interestingly, the Bluetooth
>> Manager DOES have a setting for outgoing COM ports (see Bluetooth
>> Manager->Settings->Menu->Serial Ports), but I see no way to pair it
>> with the keyboard and have it enable the serial profile.
>>
>> Anyway, to sum up, since Moto's using a custom Bluetooth configuration
>> utility I'm afraid I'm not going to be much more help here. :( You
>> might be able to track down a way to use the Q's BT manager to pair
>> with a serial device at:
>>
>> http://www.motoqwiki.com/index.php?title=Bluetooth_Pairing
>>
>> Good luck!
>>
>> -Bill
>>
>> "Andrew Morse" wrote:
>>
>>
>>> Bill,
>>>
>>> Thanx for the reply. Your instructions seem straightforward
>>> enough, except...
>>>
>>> I have no "Bluetooth" choice under Start->Settings->Connections.
>>> I have choices for "Beam", "Proxy", "VPN", and "USB to PC". It is a
>>> Windows 5.0 operating system, and I know that the Bluetooth
>>> functions, because I have an Motorola H500 earpiece receiver which
>>> works very well.
>>>
>>> I also don't think I've been offered a "serial" choice when I've
>>> attempted to pair in the past.
>>>
>>> Any suggestions? I haven't adopted too early, have I? :)
>>>
>>> -- Andrew
>>>
>>>
>>>
>>> Bill Suckow [MSFT] wrote:
>>>
>>>> Hi Andrew,
>>>>
>>>> The G-Tech fabric keyboard requires the use of a Bluetooth COM port,
>>>> which is a little buried in the connection settings. You should be
>>>> able to create one this way:
>>>>
>>>> 1) When pairing with the keyboard, be sure to enable the serial
>>>> profile (check the "serial" checkbox when selecting BT services
>>>> while pairing)
>>>> 2) Create an outgoing COM port for the keyboard (you should be able
>>>> to do this by going into
>>>> start->settings->connections->Bluetooth->Menu->COM ports)
>>>> 3) Start the fabric keyboard program and choose to connect
>>>>
>>>> At this point your keyboard should connect and start working for you.
>>>>
>>>> Best Regards,
>>>> -Bill
>>>>
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights.
>>>>
>>>>
>>>>
>>>> "Andrew Morse" wrote:
>>>>
>>>>
>>>>
>>>>> I am attempting to pair a G-Tech fabric keyboard to a Motorola Q
>>>>> smartphone via Bluetooth. The phone sees the keyboard, but when I
>>>>> go to start the driver, nothing happens (except the driver crashing
>>>>> the smartphone, if I try a second time). Here's a rough list of
>>>>> steps...
>>>>>
>>>>> 1. Turned on the fabric keyboard. The power LED was solid.
>>>>> 2. Activated Bluetooth on my Motorola Q.
>>>>> 3. Went to the Bluetooth Manager->Settings->Menu->Paired Devices
>>>>> choice. From the "Menu", I selected "Add".
>>>>> 4. "Keyboard" appeared in the "Paired Devices" list. I selected it.
>>>>> 5. Motorola Q prompted me for a passkey. I entered 0000.
>>>>> 6. Opened the "Fabric Keyboard" program on the phone (version
>>>>> "Microsoft Windows Mobile 2005 (Smartphone)", obtained from the
>>>>> g-techworld.com website).
>>>>> 7. Selected "Connect?" from the Fabric Keyboard program. The LED on
>>>>> the fabric keyboard began to blink.
>>>>> 8. After 1 to 2 minutes, the LED returned to solid, without
>>>>> connection being made.
>>>>>
>>>>> G-Tech's documentation suggests that some fiddling with COM port
>>>>> settings may be necessary, but I can't seem to find anywhere where
>>>>> they can be easily changed.
>>>>>
>>>>> Has anyone had success pairing a fabric keyboard or a similar
>>>>> device to a Motorola Q?
>>>>>
>>>>>
>>>>>
>>>
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