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Posted by Paul G. Tobey [eMVP] on April 9, 2008, 3:50 pm
Please log in for more thread options If you are running a VPN and if that VPN won't allow an untrusted connection
(to the phone, for example), at the same time you are connected to the VPN,
of course I'm serious. This is the case with one of the Intel-based WiFi
adapters that was prevalent for a while. The Intel network management
software dropped the network connection as soon as you plugged the mobile
device in. The only fix was to try various versions of the Intel management
software and driver in hopes of finding a combination that would work. Some
were successful and others not.
How is the cable modem connecting to the cable side of the network (at the
protocol level)? Could be the problem right there (using PPoE or
something). The fact that it comes back, however, would seem to me to
eliminate the PC and ActiveSync itself, as well as the device, as the cause.
If you have a second PC connected to the Ethernet switch, also, you could
try pinging back and forth between the two PCs while the connection is
"down" to verify whether it's the Internet connection or the PC's connection
to Ethernet that's broken.
If it's the Internet only, not the PC's port, the cable guys would have to
help you (I suppose you could, if that's the case, drop the switch and
connect straight to the cable modem and see if that does anything, as the
switch could still be the cause).
If it's the PC itself, start looking for different network drivers and, if
you're using a network management 'client' (from Dell or other PC vendor or
from the network card vendor), you might try disabling that and using MS
stuff only.
Generally, this sort of problem, believe it or not, is *not* Microsoft's
fault, at least in the sense that they are not the proximate cause of the
failure. They could have left the ActiveSync connection as a USB serial
connection, rather than making it a network adapter, which would probably
have avoided some of the compatibility problems. You can turn off network
adapter mode in the network settings for newer devices; you could try that,
too (turn off Advanced Network Functionality, I think it's called).
Yes, ActiveSync is a piece of junk and no, they don't seem to be listening
well to anyone, including the 50 Mobile Devices MVPs that regularly
excoriate them. Not sure why.
I'm unconvinced that the Googlephone is really going to be a competitor for
Windows Mobile. Are you going to be able to write code for it? With what
tools? Will enterprise customers be able to put their own programs on it?
Will they be willing to move from Visual Studio to Linux-whatever
programming tools? No doubt it will sync well, which is one huge leg up on
WM...
Paul T.
> Seriously?
>
> I have nothing special... just a PC connected to a gig switch,
> connected to a cable modem. When I plug in my USB -- BOOM the PC's
> connection to the network is gone for a 30 seconds to a few mins... it
> comes back, no clue why. ROUTE PRINT below.
>
> side note: MS just seems to keep giving consumers the finger with AS
> (and many other consumer products)... year after year, version after
> version. Does anyone from MS read about all the bugs / problems in AS?
> Google is going to kill MS in the mobile phone arena... too! AND...
> I'm glad about it. I worked for Redmond for years... glad I left. In
> consumer they cannot see anything since their head is up their 'you
> know what'. Since they keep falling down in the consumer products
> areas is now IMPOSSIBLE to support a company I used to admire.
>
> The AS product manager should be ashamed... does not desirve even a
> penny of pay for this POS.
>
>
> C:\Documents and Settings\user>route print
> ===========================================================================
> Interface List
> 0x1 ........................... MS TCP Loopback interface
> 0x2 ...00 1d 7d 00 e8 37 ...... Realtek RTL8168/8111 PCI-E Gigabit
> Ethernet NIC
> - Packet Scheduler Miniport
> 0x20004 ...80 00 60 0f e8 00 ...... Windows Mobile-based Device #3
> ===========================================================================
> ===========================================================================
> Active Routes:
> Network Destination Netmask Gateway Interface
> Metric
> 0.0.0.0 0.0.0.0 192.168.1.1
> 192.168.1.10 10
> 127.0.0.0 255.0.0.0 127.0.0.1
> 127.0.0.1 1
> 169.254.2.0 255.255.255.0 169.254.2.2
> 169.254.2.2 30
> 169.254.2.2 255.255.255.255 127.0.0.1
> 127.0.0.1 30
> 169.254.255.255 255.255.255.255 169.254.2.2
> 169.254.2.2 30
> 192.168.1.0 255.255.255.0 192.168.1.10
> 192.168.1.10 10
> 192.168.1.10 255.255.255.255 127.0.0.1
> 127.0.0.1 10
> 192.168.1.255 255.255.255.255 192.168.1.10
> 192.168.1.10 10
> 224.0.0.0 240.0.0.0 169.254.2.2
> 169.254.2.2 30
> 224.0.0.0 240.0.0.0 192.168.1.10
> 192.168.1.10 10
> 255.255.255.255 255.255.255.255 169.254.2.2
> 169.254.2.2 1
> 255.255.255.255 255.255.255.255 192.168.1.10
> 192.168.1.10 1
> Default Gateway: 192.168.1.1
> ===========================================================================
> Persistent Routes:
> None
>
>
> Paul G. Tobey [eMVP] wrote:
>> There really is no fix; we might find a workaround with some more
>> information. What are the characteristics of your LAN connection?
>> Wired/wireless? Hardware type? Any VPN or other network software
>> associated with it?
>>
>> Paul T.
>>
>> > When I connect my HTC 8925 using USB, ActiveSync creates a LAN
>> > connection (under My Network Places \ Properties) and this hoses my
>> > PC's network connection.
>> >
>> > Anyone have a fix for this?
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