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Posted by JanAdam on March 31, 2007, 11:26 am
Please log in for more thread options Thank you Chris,
I have been hoping someone with your knowledge and reputation would get
interested in this.
To your questions:
There were no other devices except a mouse and keyboard. I am not absolutely
sure how the keyboard is connected (the computer is in my office).
I have tried both front ports and one out of the four at the back; no
difference.
There is no hub. The box is connected to a LAN via a swith, with another
computer and our own network printer/scanner/copier on the inside of the
switch.
Something that may be relevant: I had tried to sync my iPAQ via a Belkin
Bluetooth dongle before, but I was only able to exchange files. After many
trials I was not able to resolve port numbers to set up a serial connection.
Remnants of my failed activies may still reside on the desk top although I
have tried to clean the mess up.
--
JanAdam
"Chris De Herrera" wrote:
> Hi,
> Have you tried disconnecting all other USB devices? How about using a
> different USB port? Are you using a USB hub? Windows Mobile devices don't
> work well with USB hubs (including keyboards and monitors with ports).
>
> --
> Chris De Herrera
> http://www.pocketpcfaq.com
> http://www.tabletpctalk.com
> http://www.pocketpctalk.com
> http://www.mobilitytalk.com
>
> ActiveSync 4.x Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
> Windows Mobile Device Center Troubleshooting Guide -
> http://www.pocketpcfaq.com/faqs/wmdc/
>
> >I have two desk top computers I would like to sync my iPAQ hx2490 with:
> > At home, with Win 2k pro and ActiveSync 3.8 and connecting through an USB
> > cradle I have no problems.
> > At office, Win XP pro and ActiveSync 3.8, I connect through a USB cable
> > (using the same cable at home everything is OK) and have mixed results as
> > follows:
> >
> > If I connect my hand held without prior opening ActiveSync on the desk top
> > PC, the desk top PC freezes and does not react to mouse, keyboard,
> > anything I
> > have tried. Only powering it off and on again wakes up the OS. However, if
> > Active Sync is open prior to connecting the iPAQ, then in most cases (but
> > not
> > always) it syncs OK. When it freezes, it displays a message "One of the
> > USB
> > devices has malfunctioned and Windows does not recognize it ." It further
> > advises to click on a message to see more details, which is impossible to
> > do
> > as everything is frozen solid, meaning the cursor does not move and PC
> > does
> > not accept anything from the keyboard, including Crtl + Alt + Del. When I
> > was
> > configuring ActiveSync on this computer I checked a box saying that it is
> > a
> > second pc. Also, ActiveSync is added to the Windows Firewall exceptions.
> >
> > Any idea anybody what is going on? Thanks in advance for any help.
> >
> > --
> > JanAdam
>
>
>
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