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Posted by Dana Cline - MVP on March 21, 2006, 8:42 am
Please log in for more thread options You didn't by any chance play a Sony BMG music CD that included the
copy-protection DRM rootkit software, did you? For a full list of those CDs,
visit http://www.sonybmgcdtechsettlement.com/CDList.htm
If you did, you'll need to talk to Sony about removing it. More info at
www.FairUseLaw.com.
Dana Cline - MCE MVP
>I don't know exactly when it happened, but this morning I inserted a CD
>into
> both drives and neither of them worked, and they don't appear when I click
> on
> "my computer". In the Device Manager, both have a yellow circle with an
> exclamation mark. (they are LITE-ON DVD SOHD-16P9S and TSSTcorp CD/DVDW
> TS-H552B) Device status both say that "Windows cannot load the device
> driver
> for this hardware. The driver may be corrupted or missing. (Code 39)" And
> the
> Troubleshooter lead me nowhere. Uninstalling and reinstalling the devices
> did
> not help, and it couldn't find any updates to try and fix it.
>
> They worked fine after I booted the system recovery disk and installed all
> the downloads from gateway two months ago, because I have a Media Center
> Edition 2005 Gateway GT5014. I know I installed all the downloads, even
> double-cheked by attempting to reinstall... Do I have to reinstall
> everything again?
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