Click here to get back home

OTA sync stopped working after WM6 upgrade

 HomeNewsGroups | Search | About
 microsoft.public.pocketpc.activesync    Post an article   get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content
Subject Author Date
OTA sync stopped working after WM6 upgrade awagih@gmail.com 11-22-2007
Posted by awagih@gmail.com on November 22, 2007, 8:10 am
Please log in for more thread options
Dear All,

I recently upgraded my device (HTC 3300/Artemis) to WM6 using the
downloadable patch from HTC.com. The device works fine in general, and
can access internet, Live MSN, and all. However, it doesn't syncronize
over the air with my corporate Exchange Server 2003. It doesn't give
any error, and displays the normal steps as if it did the sync, but it
doesn't bring anything from teh server, and if I try to send
something, it gets stuck in the outbox forever. When synching with my
workstation, it gives an error message regarding the eMail sync
"Certificate is not valid contact your Admin or ISP" this is weired
since when it was WM5 it was working fine and there was no problem
with the certificate.

Any clues?

Regards,

Posted by 8525orTreat on November 24, 2007, 5:02 pm
Please log in for more thread options
It does not work under WM6. Microsoft & HTC did not disclose this fact. For
those poor folks like myself that did the WM6 upgrade we are out of luck and
have to wait for a patch from Microsoft. Interesting HTC disclosed the fact
that Good Mobile messaging does not work under WM6 but failed to give the
same warning regarding WM6 ActiveSync->VPN->Exchange. To make matters even
worse I can not downgrade back to to WM5 where it does work!!

"awagih@gmail.com" wrote:

> Dear All,
>
> I recently upgraded my device (HTC 3300/Artemis) to WM6 using the
> downloadable patch from HTC.com. The device works fine in general, and
> can access internet, Live MSN, and all. However, it doesn't syncronize
> over the air with my corporate Exchange Server 2003. It doesn't give
> any error, and displays the normal steps as if it did the sync, but it
> doesn't bring anything from teh server, and if I try to send
> something, it gets stuck in the outbox forever. When synching with my
> workstation, it gives an error message regarding the eMail sync
> "Certificate is not valid contact your Admin or ISP" this is weired
> since when it was WM5 it was working fine and there was no problem
> with the certificate.
>
> Any clues?
>
> Regards,
>

Posted by Awagih on November 25, 2007, 6:10 am
Please log in for more thread options
Thanks 8525orTreat for replying, but are you sure about this???? That would
be a very weired thing indeed!

Cheers,

"8525orTreat" wrote:

> It does not work under WM6. Microsoft & HTC did not disclose this fact. For
> those poor folks like myself that did the WM6 upgrade we are out of luck and
> have to wait for a patch from Microsoft. Interesting HTC disclosed the fact
> that Good Mobile messaging does not work under WM6 but failed to give the
> same warning regarding WM6 ActiveSync->VPN->Exchange. To make matters even
> worse I can not downgrade back to to WM5 where it does work!!
>
> "awagih@gmail.com" wrote:
>
> > Dear All,
> >
> > I recently upgraded my device (HTC 3300/Artemis) to WM6 using the
> > downloadable patch from HTC.com. The device works fine in general, and
> > can access internet, Live MSN, and all. However, it doesn't syncronize
> > over the air with my corporate Exchange Server 2003. It doesn't give
> > any error, and displays the normal steps as if it did the sync, but it
> > doesn't bring anything from teh server, and if I try to send
> > something, it gets stuck in the outbox forever. When synching with my
> > workstation, it gives an error message regarding the eMail sync
> > "Certificate is not valid contact your Admin or ISP" this is weired
> > since when it was WM5 it was working fine and there was no problem
> > with the certificate.
> >
> > Any clues?
> >
> > Regards,
> >

Posted by 8525orTreat on November 29, 2007, 1:23 am
Please log in for more thread options
Absolutely sure. HTC confirmed this and you will see threads posted in
various places (including this forum) that confirms the Active Sync via VPN
can not find the Excahnge server no matter what you put in the exceptions
list. It worked in WM5 but does not in WM6. I wish I was wrong and if I am,
please correct me.

BTW, I did find a way to flash back to WM5. But I decided to live with the
inconvience a little longer until a fix is available for WM6. I just sync
when tethered.
Good luck

"Awagih" wrote:

> Thanks 8525orTreat for replying, but are you sure about this???? That would
> be a very weired thing indeed!
>
> Cheers,
>
> "8525orTreat" wrote:
>
> > It does not work under WM6. Microsoft & HTC did not disclose this fact. For
> > those poor folks like myself that did the WM6 upgrade we are out of luck and
> > have to wait for a patch from Microsoft. Interesting HTC disclosed the fact
> > that Good Mobile messaging does not work under WM6 but failed to give the
> > same warning regarding WM6 ActiveSync->VPN->Exchange. To make matters even
> > worse I can not downgrade back to to WM5 where it does work!!
> >
> > "awagih@gmail.com" wrote:
> >
> > > Dear All,
> > >
> > > I recently upgraded my device (HTC 3300/Artemis) to WM6 using the
> > > downloadable patch from HTC.com. The device works fine in general, and
> > > can access internet, Live MSN, and all. However, it doesn't syncronize
> > > over the air with my corporate Exchange Server 2003. It doesn't give
> > > any error, and displays the normal steps as if it did the sync, but it
> > > doesn't bring anything from teh server, and if I try to send
> > > something, it gets stuck in the outbox forever. When synching with my
> > > workstation, it gives an error message regarding the eMail sync
> > > "Certificate is not valid contact your Admin or ISP" this is weired
> > > since when it was WM5 it was working fine and there was no problem
> > > with the certificate.
> > >
> > > Any clues?
> > >
> > > Regards,
> > >

Similar ThreadsPosted
Sync Stopped Working - Help! June 14, 2007, 3:05 pm
Active Sync Stopped Working? September 15, 2005, 9:24 am
WMDC "Windows Mobile Device Center Sync Host has stopped working" February 11, 2007, 8:03 am
WMDC "Windows Mobile Device Center Sync Host has stopped working" February 11, 2007, 8:42 am
"Windows Mobile Device Center Sync Host has stopped working" const March 8, 2007, 9:11 pm
WMDC Has Stopped Working March 9, 2008, 9:57 am
ActiveSync on Treo700 stopped working May 9, 2006, 1:18 pm
WMDC Host Has Stopped Working...? March 24, 2007, 12:17 am
Vista 64, WM2003 stopped working April 24, 2007, 5:12 pm
ActiveSync remotely stopped working after 3.8 install May 31, 2005, 5:06 pm

Our other projects:

Art Dolls, Fairies and Mermaids - Sunnyfaces.net

Roy's Linux, Programming and Search Engines messages

1-Script XML SitemapXML Sitemap