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Posted by Simon on September 19, 2006, 6:35 am
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Hi there,
I hope someone can help with either of the following two issues:
Basically, I work in our company's IT dept. We have given all our directors
a O2 XDA Mini S device - we have set these up to sync with our Exchange 2003
server - and work well most of the time - HOWEVER: Every now and then, we get
one of these two problems:
1. Example scenario: UserA is on a train working through his\her handhelds
inbox - they read some and delete some.
When they arrive at the office, and loads up Outlook - they expect to see a
mirrored inbox to that of the handheld device.
Unfortunately, not so:
Sometimes - not always, but sometimes the deleted items that she deleted
from the device still show up in his\her inbox as UNREAD, and upon further
examination they are still sitting in the deleted items on the device - and
don't sync back to Exchange.
The only way to "fix" this, is to manually change the Outlook inbox to
mirror the handheld - as you can imagine, this is very annoying
2. The second problem we are getting - again randomly, is devices just stop
syncing - switching off and on again doesn't fix it and we have to perform a
factory reset and re-set them up from scratch for the user.
Are these Windows mobile bugs, or O2 \ XDA \ Qtek 9100 firmware bugs?!
Any ideas - anyone!?
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