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Notification for meetings/appointments not showing up on Tmobile SDA

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Subject Author Date
Notification for meetings/appointments not showing up on Tmobile SDA Mike K 11-14-2006
Posted by Mike K on November 14, 2006, 1:32 pm
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My notification for appointments and meetings after the time change
just stopped working. Some of the older appointments work and the time
is set to Arizona on both my computer and cell phone. Sometimes the
reminders show up just fine and on time but most of the time they just
don't. The appointments appear on the main screen of the SDA just fine.


I have tried hard booting etc but it just doesnt seem to make it work.
I called Tmobile support and they said hey have never heard of it...
which i think is BS because everybody here have had similar issues with
other cell phones. They are sending me a refurbished SDA which i am
sure will break in a few days as well. I would like to keep my current
SDA and fix this problem. I do a lot of international travel to europe
and I keep changing the time zones. Thanks for all your help!
Mike


Posted by Mike K on November 16, 2006, 1:08 pm
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Any one???

> My notification forappointmentsand meetings after the time change
> just stopped working. Some of the olderappointmentswork and the time
> is set to Arizona on both my computer and cell phone. Sometimes the
> remindersshowupjust fine and on time but most of the time they just
> don't. Theappointmentsappear on the main screen of the SDA just fine.
>
> I have tried hard booting etc but it just doesnt seem to make it work.
> I called Tmobile support and they said hey have never heard of it...
> which i think is BS because everybody here have had similar issues with
> other cell phones. They are sending me a refurbished SDA which i am
> sure will break in a few days as well. I would like to keep my current
> SDA and fix this problem. I do a lot of international travel to europe
> and I keep changing the time zones. Thanks for all your help!
> Mike


Posted by Todd Allcock on November 16, 2006, 1:39 pm
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At 16 Nov 2006 10:08:45 -0800 Mike K wrote:
> Any one???

I use an MDA, not an SDA, but I think the advice I'm offering is generic
enough to apply.

I've had intermittent alarm issues twice, and a hard boot solved it both
times. Both times the problem was caused by me, using 3rd party software
to edit the device's notification queue. (Bad idea!)

IMO, your problem is most likely one of three issues-

1) Bad hardware- IMHO unlikely, but a replacment from T-Mo would solve it
if it is. Don't be afraid of refurbs. My brand-new MDA's digitizer died
after 60 days- the refurb replacement has worked for six months so far
without a hitch...

2) A software/OS bug. In this case, any SDA will have the same problem,
so the replacement will be equally problematic. You'll just have to live
with it and pray for a new ROM upgrade. This "problem" is unlikely, IMO,
or everyone with an SDA would be screaming.

3) Some errant third party app (most likely one that schedules something-
a replacement clock/calendar app, a scheduled backup app, anything that
does SOMETHING at a scheduled time) is screwing up the Notification
Queue. If so, a hard reset followed by NOT installing or using that app
is the solution. This, IMHO, is the most likely culprit but also the
hardest to nail down. You'll have to hard reset and run virtually
nothing but the built-in software long enough to verify the problem isn't
appearing, and then add your third party apps one at a time, waiting each
time beore adding the next long enough to ensure the problem hasn't
returned. Eventually you'll find the app that screws up the notifications,
and have to decide what's mord important to you: that app, or reliable
alarms...

Good luck! (You'll need it!)


--
Posted via a free Usenet account from http://www.teranews.com


Posted by Mike K on November 16, 2006, 2:56 pm
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Thanks for replying Todd.

Well i dont have any 3rd party software on my SDA and I even removed
everything from the phone (clear storage) which supposedly puts it back
to factory settings (i am assuming this is the same as hard reset).
That didnt work. I had 11 meetings and appointments today and none of
them came up but my older recurring appointment came up just fine. I am
waiting for the refurbished sda to show up tomorrow. I am hoping its
scenario #1.

How do you like your MDA? IF this fails i might have to go that route.
I had the Moto Q from Verizon but i thought it was a little big and i
couldn't use it in Europe so I opted for the Tmobile SDA.

> At 16 Nov 2006 10:08:45 -0800 Mike K wrote:
>
> > Any one???I use an MDA, not an SDA, but I think the advice I'm offering is
generic
> enough to apply.
>
> I've had intermittent alarm issues twice, and a hard boot solved it both
> times. Both times the problem was caused by me, using 3rd party software
> to edit the device's notification queue. (Bad idea!)
>
> IMO, your problem is most likely one of three issues-
>
> 1) Bad hardware- IMHO unlikely, but a replacment from T-Mo would solve it
> if it is. Don't be afraid of refurbs. My brand-new MDA's digitizer died
> after 60 days- the refurb replacement has worked for six months so far
> without a hitch...
>
> 2) A software/OS bug. In this case, any SDA will have the same problem,
> so the replacement will be equally problematic. You'll just have to live
> with it and pray for a new ROM upgrade. This "problem" is unlikely, IMO,
> or everyone with an SDA would be screaming.
>
> 3) Some errant third party app (most likely one that schedules something-
> a replacement clock/calendar app, a scheduled backup app, anything that
> does SOMETHING at a scheduled time) is screwing up the Notification
> Queue. If so, a hard reset followed by NOT installing or using that app
> is the solution. This, IMHO, is the most likely culprit but also the
> hardest to nail down. You'll have to hard reset and run virtually
> nothing but the built-in software long enough to verify the problem isn't
> appearing, and then add your third party apps one at a time, waiting each
> time beore adding the next long enough to ensure the problem hasn't
> returned. Eventually you'll find the app that screws up the notifications,
> and have to decide what's mord important to you: that app, or reliable
> alarms...
>
> Good luck! (You'll need it!)
>
> --
> Posted via a free Usenet account fromhttp://www.teranews.com


Posted by Todd Allcock on November 16, 2006, 5:09 pm
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At 16 Nov 2006 11:56:33 -0800 Mike K wrote:
> Thanks for replying Todd.
>
> Well i dont have any 3rd party software on my SDA and I even removed
> everything from the phone (clear storage) which supposedly puts it back
> to factory settings (i am assuming this is the same as hard reset).

Supposedly, yes. There's probably a keypress hard reset as well
(simultaneously hold down three or four buttons, stand on your head and
poke the reset switch, etc.) but I don't know it for an SDA. You might
Google for it.

> That didnt work. I had 11 meetings and appointments today and none of
> them came up but my older recurring appointment came up just fine.

Longshot, but is it possible that some default has been changed in
Outlook causing your new appointments to have "Remind Me" set to "no"
instead of "yes"?

> I am
> waiting for the refurbished sda to show up tomorrow. I am hoping its
> scenario #1.

Good luck!
>
> How do you like your MDA? IF this fails i might have to go that route.
> I had the Moto Q from Verizon but i thought it was a little big and i
> couldn't use it in Europe so I opted for the Tmobile SDA.
It's a cliche, but the difference is your primary need for the device- if
you want a great PDA with an akward hard to use phone, take the MDA. If
you want a great phone with an akward hard to use PDA, take the SDA! :-)

I've been a Pocket PC user for six years, so I was looking for a PPC that
also happened to be a phone to reduce the number of devices I need to lug
around. I couldn't live without a stylus and touchscreen, so the MDA was
a natural choice for me.



--
Posted via a free Usenet account from http://www.teranews.com


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