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Subject Author Date
Nothing in Device Manager lostfordays 01-06-2008
Posted by lostfordays on January 6, 2008, 8:17 pm
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 I am logged in as an administrator. I get no response when i try to add
hardware. No network connection, no usb, nothing external shows up. The
device manager is empty. I have a virus possibly, but to get any updates to
my antivirus spyware i need to go online, which i cannot with that computer.
I want to offload my data and reformat but my external hd is not getting
recognized. Please help


Posted by CSM1 on January 6, 2008, 9:46 pm
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>I am logged in as an administrator. I get no response when i try to add
> hardware. No network connection, no usb, nothing external shows up. The
> device manager is empty. I have a virus possibly, but to get any updates
> to
> my antivirus spyware i need to go online, which i cannot with that
> computer.
> I want to offload my data and reformat but my external hd is not getting
> recognized. Please help
>

Do you have access to the internet on another machine that has a CD burner?

http://www.knoppix.org/

Click on the USA/British flag for English.
Click on Download for the ISO file.
You must have Nero or Roxon to burn the ISO image.

If you have internet access, burn a Knoppix ISO and boot from CD with Linux
Knoppix. Knoppix can access your NTFS hard drive and connect to external USB
drives.

--
CSM1
http://www.carlmcmillan.com
--



Posted by S.Sengupta on January 6, 2008, 9:47 pm
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Open Control Panel > Administrative Tools > Services > Scroll down to
Plug and Play Service and stop and restart it.

It will populate the Device Manager again.

regards,
S.Sengupta[MS-MVP]


lostfordays wrote:
> I am logged in as an administrator. I get no response when i try to add
> hardware. No network connection, no usb, nothing external shows up. The
> device manager is empty. I have a virus possibly, but to get any updates to
> my antivirus spyware i need to go online, which i cannot with that computer.
> I want to offload my data and reformat but my external hd is not getting
> recognized. Please help
>

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