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Not syncing with Exchange 2003 getting 85010014 Error

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Subject Author Date
Not syncing with Exchange 2003 getting 85010014 Error James Williams 09-21-2006
Posted by James Williams on September 21, 2006, 11:23 am
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I've been looking at this issue for about two days now. I am unable to get my
PPC to synchronize with the Exchange 2003 SP 2 Server. I have every solution
I can find and nothing seems to be working. I have a fresh install of
Activesync 4.2 and a fresh install of Outlook 2003. I've tried deleting the
partner ships, I've even tried uninstalling and reinstalling Outlook. OWA is
setup correctly on the Exchange Server and we are not using SSL. For some
reason, my PPC is not creating log files under \windows\temp so I am unable
to even paste those into this message. I have turned on logging on the PPC to
verbose and still no luck. I do not have my Application Data folder being
redirected, but the My Documents and Desktop folders are being redirected. I
am running Norton Corporate, but there is not script disabling or at least I
have not been able to find out, even looking in the registry at
\HKLM\Software\classes\clsid\\InprocServer32.

I'm at a lost and have not Idea were to continue looking. Please can someone
give me an idea on where to start to correct this problem. One other thing,
the PPC will sync with Outlook if Outlook is not connected to an Exchange
Server.


Posted by James Williams on September 21, 2006, 4:26 pm
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I was looking in the wrong place for the log file. Here is the log file.

=-= Build 14928 =-=
=-= No XIP Information Available =-=
adena.ag.ncat.edu

=-=- [21/9/2006 14:12:1.0] -=-=
=-=-=-= Client Request =-=-=-=
OPTIONS
Microsoft-Server-ActiveSync?User=jwilliams&DeviceId=C0CDECE74B8CFAB09F75FA84D4E01BE4&DeviceType=PocketPC
Accept-Language: en-us
MS-ASProtocolVersion: 2.5
X-MS-PolicyKey: 0

-=-=-=- Start of Body -=-=-=-


=-=- [21/9/2006 14:12:1.0] -=-=
=-=-=-= Server Response =-=-=-
HTTP/1.1 401 Unauthorized
Content-Length: 83
Content-Type: text/html
Server: Microsoft-IIS/6.0
WWW-Authenticate: Basic realm="adena.ag.ncat.edu"
X-Powered-By: ASP.NET
Date: Thu, 21 Sep 2006 18:12:01 GMT


-=-=-=- Start of Body -=-=-=-


=-=- [21/9/2006 14:12:1.0] -=-=
=-=-=-= Server Response =-=-=-
HTTP/1.1 200 OK
Date: Thu, 21 Sep 2006 18:12:01 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Pragma: no-cache
Content-Length: 0
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
MS-ASProtocolCommands:
Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,ResolveRecipients,ValidateCert,Provision,Search,Notify,Ping


-=-=-=- Start of Body -=-=-=-


=-=- [21/9/2006 14:12:1.0] -=-=
=-=-=-= Client Request =-=-=-=
POST
Microsoft-Server-ActiveSync?User=jwilliams&DeviceId=C0CDECE74B8CFAB09F75FA84D4E01BE4&DeviceType=PocketPC&Cmd=FolderSync
Accept-Language: en-us
MS-ASProtocolVersion: 2.5
Content-Type: application/vnd.ms-sync.wbxml
X-MS-PolicyKey: 0

-=-=-=- Start of Body -=-=-=-
<?xml version="1.0" encoding="utf-8"?><FolderSync
xmlns="FolderHierarchy:"><SyncKey>0</SyncKey></FolderSync>

=-=- [21/9/2006 14:12:1.0] -=-=
=-=-=-= Server Response =-=-=-
HTTP/1.1 500 Internal Server Error
Date: Thu, 21 Sep 2006 18:12:02 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
Pragma: no-cache
Content-Type: text/html
Content-Length: 56
MS-Server-ActiveSync: 6.5.7638.1

-- i noticed the HTTP/1.1 401 Unauthorized message, and checked to make sure
the Intergrated Authentication is check on the Exchange Virtual directory and
it is. So I'm still at a complete lost.

"James Williams" wrote:

> I've been looking at this issue for about two days now. I am unable to get my
> PPC to synchronize with the Exchange 2003 SP 2 Server. I have every solution
> I can find and nothing seems to be working. I have a fresh install of
> Activesync 4.2 and a fresh install of Outlook 2003. I've tried deleting the
> partner ships, I've even tried uninstalling and reinstalling Outlook. OWA is
> setup correctly on the Exchange Server and we are not using SSL. For some
> reason, my PPC is not creating log files under \windows\temp so I am unable
> to even paste those into this message. I have turned on logging on the PPC to
> verbose and still no luck. I do not have my Application Data folder being
> redirected, but the My Documents and Desktop folders are being redirected. I
> am running Norton Corporate, but there is not script disabling or at least I
> have not been able to find out, even looking in the registry at
>
\HKLM\Software\classes\clsid\\InprocServer32.
>
> I'm at a lost and have not Idea were to continue looking. Please can someone
> give me an idea on where to start to correct this problem. One other thing,
> the PPC will sync with Outlook if Outlook is not connected to an Exchange
> Server.
>

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