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No *new* email notification after ActiveSync : Treo 700w

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No *new* email notification after ActiveSync : Treo 700w AJeon 02-14-2006
Posted by AJeon on February 14, 2006, 3:04 am
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Hi,

I've setup my Treo 700W to sync with Exchange server wirelessly and it works
fine
but whenever it syncs and found new email, 'Today' screen is not updated and
doesn't notify me there is a new email.

By the way, I didn't setup SMS notification since I didn't subscribed to
unlimited SMS messaging so I didn't setup ActiveSync to ask Exchange server
to send me SMS message when new email arrives.

I think I setup all the settings correctly but then, is this missing
feature?
or did I do something wrong?

Thanks in advance!

Andrew



Posted by Chris Jordan on February 14, 2006, 4:20 am
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You only need to use the SMS notification if you want the Exchange server to
tell the device that there is new mail waiting. The alternative is to
synchronise on a schedule from the device. This schedule can be as low as
every 5 minutes if you have a need to read e-mail as soon as it arrives.

Try a soft-rest on the device. It sounds as though something in memory
doesn't realise it needs to be updated.

> Hi,
>
> I've setup my Treo 700W to sync with Exchange server wirelessly and it
> works fine
> but whenever it syncs and found new email, 'Today' screen is not updated
> and doesn't notify me there is a new email.
>
> By the way, I didn't setup SMS notification since I didn't subscribed to
> unlimited SMS messaging so I didn't setup ActiveSync to ask Exchange
> server to send me SMS message when new email arrives.
>
> I think I setup all the settings correctly but then, is this missing
> feature?
> or did I do something wrong?
>
> Thanks in advance!
>
> Andrew
>



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