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Newbie / WM6 : question on personal E-mail accounts

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Newbie / WM6 : question on personal E-mail accounts Daniel 04-09-2008
Posted by Daniel on April 9, 2008, 9:32 am
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Hi everybody,

may be a silly question: how many e-mail account can one set up on a
smartphone using WM6 ?
I am using an HTC Touch Cruise model. It looks like I can configure N
accounts, but only the first two I set set up are working.
What I mean is: when I try to access my mail from, say, account Nbr 4, the
phone establishes the network connection, but stalls, with always the same
message, "connecting...".
Anybody?
many thanks in advance for your kind help.
with Brgds,
Daniel



Posted by Todd Allcock on April 9, 2008, 1:23 pm
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> Hi everybody,
>
> may be a silly question: how many e-mail account can one set up on a
> smartphone using WM6 ?

Up to eight, IIRC, but that includes the built-in one(s), like Outlook
E-Mail, SMS and MMS.

> I am using an HTC Touch Cruise model. It looks like I can configure N
> accounts, but only the first two I set set up are working.
> What I mean is: when I try to access my mail from, say, account Nbr 4, the
> phone establishes the network connection, but stalls, with always the same
> message, "connecting...".
> Anybody?

That's usually a configuration problem. Double and triple check your
account settings.

> many thanks in advance for your kind help.

Good luck, and maybe let us know what mobile phone service provider and
e-mail provider you're using- maybe someone here has dealt with those before
and might have something more helpful to offer...





Posted by Daniel on April 9, 2008, 4:08 pm
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Thank you so much ,Todd.

I check my configuration settings, again & again. Looks normal, but who
knows.
Could there be a limit imposed /built-in by the mobile phone service
provider ? I am using SFR (in France).
I didn't succeed in getting a sound reply from their hot line.
Need to investigate further.
Many tks again for your time and kind help.
Brgds,
Daniel


>
>> Hi everybody,
>>
>> may be a silly question: how many e-mail account can one set up on a
>> smartphone using WM6 ?
>
> Up to eight, IIRC, but that includes the built-in one(s), like Outlook
> E-Mail, SMS and MMS.
>
>> I am using an HTC Touch Cruise model. It looks like I can configure N
>> accounts, but only the first two I set set up are working.
>> What I mean is: when I try to access my mail from, say, account Nbr 4,
>> the phone establishes the network connection, but stalls, with always the
>> same message, "connecting...".
>> Anybody?
>
> That's usually a configuration problem. Double and triple check your
> account settings.
>
>> many thanks in advance for your kind help.
>
> Good luck, and maybe let us know what mobile phone service provider and
> e-mail provider you're using- maybe someone here has dealt with those
> before and might have something more helpful to offer...
>
>
>
>



Posted by Todd Allcock on April 9, 2008, 9:03 pm
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At 09 Apr 2008 22:08:08 +0200 Daniel wrote:

> I check my configuration settings, again & again. Looks normal, but who
> knows.
> Could there be a limit imposed /built-in by the mobile phone service
> provider ? I am using SFR (in France).
> I didn't succeed in getting a sound reply from their hot line.


That's possible- do these e-mail accounts use non-standard ports? My
mobile provider (T-Mobile USA) blocks traffic on all but the standard e-
mail ports.

> Need to investigate further.


Bonne chance!



Posted by Daniel on April 10, 2008, 2:40 am
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Hi Todd,

I am pretty sure those e-mails accounts use standard ports.
Actually I tried to create a new account identical to one of those 2
accounts which work, to no avail.
I think I will contact HTC directly.

Merci encore pour votre aide !
Bonne journée,
Daniel



> At 09 Apr 2008 22:08:08 +0200 Daniel wrote:
>
>> I check my configuration settings, again & again. Looks normal, but who
>> knows.
>> Could there be a limit imposed /built-in by the mobile phone service
>> provider ? I am using SFR (in France).
>> I didn't succeed in getting a sound reply from their hot line.
>
>
> That's possible- do these e-mail accounts use non-standard ports? My
> mobile provider (T-Mobile USA) blocks traffic on all but the standard e-
> mail ports.
>
>> Need to investigate further.
>
>
> Bonne chance!
>
>



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