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New device will not find server locally

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Subject Author Date
New device will not find server locally David Ewer 12-13-2005
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Posted by David Ewer on December 13, 2005, 11:50 am
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I have an iPAQ 4100 running Pocket PC 2003 connected to my PC running
Activesync 3.8. my iPAQ synchronizes with my Exchange Server 2003 rather
than my PC and this works fine.

My colleague has an XDA also running Pocket PC 2003 connected to her PC
running Activesync 3.8. and her XDA also synchronizes with the Exchange
Server 2003 rather than her PC.

In the Activesync options on my iPAQ I have set the server name as "server"
rather than "server.mydomain.local" and mine works fine both in and out of
the office.

My colleague receives and error message if she shortens the server name so
has to make do with long name. The problem is that her XDA appears to assume
that the server is on the Internet and always tries to connect first. This
is not too much of a problem in the office as you can prevent Internet
access but is a problem out of the office.

What I have found is that when she connects to a wireless network (at a
cafe) and connects to the office VPN when she tries to synchronize the XDA
instantly drops the VPN.

I have spoken to several other people (not using my server) and they have
the same problem.

Is there a problem with the configuration?

Any help would be greatly appreciated.

Thanks

David



Posted by Carl Wolz [MSFT] on December 13, 2005, 4:58 pm
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If there is a dot "." in the server's address, than it is assumed to be on
the internet. What it looks like, is that you have an Exchange Server, which
lies inside your corporation.



Use the short name as your Exchange server. In the connection setting for
"My Work Network" configure the VPN.



On the PC's ActiveSync select the "Work Network" in the Connection Settings
for the PC on the Work's LAN.


--
Carl Wolz [MSFT]
This Posting is provided "AS IS" with no warranties, and confers no rights.


>I have an iPAQ 4100 running Pocket PC 2003 connected to my PC running
>Activesync 3.8. my iPAQ synchronizes with my Exchange Server 2003 rather
>than my PC and this works fine.
>
> My colleague has an XDA also running Pocket PC 2003 connected to her PC
> running Activesync 3.8. and her XDA also synchronizes with the Exchange
> Server 2003 rather than her PC.
>
> In the Activesync options on my iPAQ I have set the server name as
> "server" rather than "server.mydomain.local" and mine works fine both in
> and out of the office.
>
> My colleague receives and error message if she shortens the server name so
> has to make do with long name. The problem is that her XDA appears to
> assume that the server is on the Internet and always tries to connect
> first. This is not too much of a problem in the office as you can prevent
> Internet access but is a problem out of the office.
>
> What I have found is that when she connects to a wireless network (at a
> cafe) and connects to the office VPN when she tries to synchronize the XDA
> instantly drops the VPN.
>
> I have spoken to several other people (not using my server) and they have
> the same problem.
>
> Is there a problem with the configuration?
>
> Any help would be greatly appreciated.
>
> Thanks
>
> David
>
>



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