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New Windows Mobile 5 User - How do I save mail messages?

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New Windows Mobile 5 User - How do I save mail messages? groups 06-27-2006
Posted by groups on June 27, 2006, 2:56 pm
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Hi, I'm having trouble telling my WM5/Cingular 2125 phone to keep my
Yahoo email messages in the Inbox. It seems that after about 1 day,
the messages in my Inbox are purged. Is there a setting to simply
leave the messages in my Inbox indefinitely?

As a work around, I thought I could create a folder and move the
messages into the permanent folder. However, I can't figure out how to
create a new folder (despite the frustrating fact that "Move message to
a folder" is a message option). This seems like it should be trivial.
What am I missing?

BTW, I'm using the default POP Yahoo mail account settings (POP is the
only option for Yahoo Mail Plus).

Thanks,

John

PS - Is there a way to configure the Yahoo mail account on the WM5
device so that it does not delete email from the mail server after it
is d/l'd? It seems that once a message is downloaded to the device, I
can no longer retrieve it from the yahoo web browser mail interface. My
desktop mail program offers me the option to delete or not delete the
downloaded mail, but I cannot find this in the WM5 mail account options.


Posted by Beverly Howard [Ms-MVP/MobileD on June 27, 2006, 6:30 pm
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While you are probably going to run into storage problems, the messages
are not being deleted by the pocketpc, but by whatever program you use
to pick them up elsewhere such as your pc.

All pc email clients have the the option to "leave mail on server" and
most setups have this unchecked where the pc program receives all
emails, then signals the pop3 server to delete the emails from the pop3
server...

...the next time you connect, the ppc sees that the messages are gone
from the server and deletes the local copies.

Your option of moving the messages to a storage folder (tap <ctrl-a>
then tap/hold the messages and select move) is the only option I am
aware of other than modifying your pc settings to leave them on the pop3
server.

Beverly Howard [MS MVP-Mobile Devices]

Posted by groups on June 27, 2006, 7:52 pm
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Thanks for the response, Beverly. Unfortunately my Cingular 2125 does
not have a touch screen and the email client does not have any option
to "leave mail on server", or to create a folder to store mail messages
in. This is really absurd to me. How am I supposed to archive my mail
messages? Interestingly, a co-worker has a "tap-able" Cingular 8125
running WM5 and his email client *does* allow the creation of mail
folders. In fact, his user interface looks different with different
options. It's as if the 2125 has a "stripped down" version of the
email application with fewer options.

Regarding mail messages on the server, the experience I've had with the
2125 email client is that downloaded messages will not appear in my
desktop email program if they don't "check in" with server soon after
the 2125 receives them.

Another co-worker has recommended "Flexmail" for the ppc, but I
hesitate to have to buy an email program until I'm certain the bundled
email app can't do these simple tasks. So far I'm not having any luck
in the forums regarding this topic.

John

Beverly Howard [Ms-MVP/MobileDev] wrote:
> While you are probably going to run into storage problems, the messages
> are not being deleted by the pocketpc, but by whatever program you use
> to pick them up elsewhere such as your pc.
>
> All pc email clients have the the option to "leave mail on server" and
> most setups have this unchecked where the pc program receives all
> emails, then signals the pop3 server to delete the emails from the pop3
> server...
>
> ...the next time you connect, the ppc sees that the messages are gone
> from the server and deletes the local copies.
>
> Your option of moving the messages to a storage folder (tap <ctrl-a>
> then tap/hold the messages and select move) is the only option I am
> aware of other than modifying your pc settings to leave them on the pop3
> server.
>
> Beverly Howard [MS MVP-Mobile Devices]


Posted by Beverly Howard [Ms-MVP/MobileD on June 27, 2006, 9:39 pm
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apologies again... I sweep seven sections here and frequently miss the
fact that I'm responding to a "no tap" section post... will have to
activate my robotic dope slap arm... either that or borrow a smartphone
for a month ;-)

Beverly Howard [MS MVP-Mobile Devices]

Posted by groups on June 28, 2006, 2:00 pm
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Beverly, I delved into the "disappearing email messages" issue a little
more last night, and indeed you are correct - the smartphone email
messages disappear if the desktop client deletes them from the server
after reading. However, they also disappear if they are older than the
number of days specified in the smartphone settings, or if the mail
server itself purges the message for some reason. Basically, the
smartphone is just querying the mail server, not actually downloading
the mail. This, to me, is very dangerous and could result in
unexpected lost messages. Are you sure there is no way to create a
folder and move important mail messages to this folder? I've seen this
feature on other pda phones, like the Cingular 8125, but I don't see
the option within the email program of the Cingular 2125. Is there
someone on the MS WM5 team I should contact?

Thanks for your help,

John

Beverly Howard [Ms-MVP/MobileDev] wrote:
> apologies again... I sweep seven sections here and frequently miss the
> fact that I'm responding to a "no tap" section post... will have to
> activate my robotic dope slap arm... either that or borrow a smartphone
> for a month ;-)
>
> Beverly Howard [MS MVP-Mobile Devices]


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