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Need to repair my LAN connection every few minutes

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Subject Author Date
Need to repair my LAN connection every few minutes Jags 06-03-2008
Posted by Jags on June 3, 2008, 10:05 pm
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The problem started about a week ago. Turned the PC on, try to check my email
and it basically timed out and got an error message that it could not connect
with my ISP mail server.

Called my ISP (Time Warner and I have the digital package with TV, phone and
cable internet...Roadrunner) and they said the connection looks good on their
end. We tried a few things, reboot the modem, uninstall and reinstall both
network cards and it worked for a few minutes and then nothing.

The only way I can get a connection to check my email or brouse is to go
into the Control Panel, then into Network Connections, highlight my LAN
connection icon and click "repair this connection". It goes through the
repair and I have a connection for about 2 minutes.

I also tried a system recovery back to a known date...a date when I new my
PC was OK....no change. I tried downloading an updated driver for the LAN
card...still no change.

I bought some support from HP (my PC manufacturer) and after much time and
attempted fixes, he told me I would have to do a full system recovery. I hate
like hell to have to back everything up and wipe the slate clean and start
over.

Any help would be appreciated.

Jags.

Posted by Jaime on June 3, 2008, 10:25 pm
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OS?

Doesn't the cable modem have lights to show whether or not it is connected?
If so, that should help decide if it is the cable or your PC.

Tried updating the drivers for the NIC?

You have multiple NICs in the system?

Got a spare NIC around you could install?
--
James
Orlando (Goofy says "Hey!"), FL

> The problem started about a week ago. Turned the PC on, try to check my
> email
> and it basically timed out and got an error message that it could not
> connect
> with my ISP mail server.
>
> Called my ISP (Time Warner and I have the digital package with TV, phone
> and
> cable internet...Roadrunner) and they said the connection looks good on
> their
> end. We tried a few things, reboot the modem, uninstall and reinstall both
> network cards and it worked for a few minutes and then nothing.
>
> The only way I can get a connection to check my email or brouse is to go
> into the Control Panel, then into Network Connections, highlight my LAN
> connection icon and click "repair this connection". It goes through the
> repair and I have a connection for about 2 minutes.
>
> I also tried a system recovery back to a known date...a date when I new my
> PC was OK....no change. I tried downloading an updated driver for the LAN
> card...still no change.
>
> I bought some support from HP (my PC manufacturer) and after much time and
> attempted fixes, he told me I would have to do a full system recovery. I
> hate
> like hell to have to back everything up and wipe the slate clean and start
> over.
>
> Any help would be appreciated.
>
> Jags.


Posted by Jags on June 3, 2008, 11:01 pm
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Sorry. I guess I forgot a few details.

OS - XP Media Center Edition
Lights on the cable modem indicate I am "online"

"Jags" wrote:

> The problem started about a week ago. Turned the PC on, try to check my email
> and it basically timed out and got an error message that it could not connect
> with my ISP mail server.
>
> Called my ISP (Time Warner and I have the digital package with TV, phone and
> cable internet...Roadrunner) and they said the connection looks good on their
> end. We tried a few things, reboot the modem, uninstall and reinstall both
> network cards and it worked for a few minutes and then nothing.
>
> The only way I can get a connection to check my email or brouse is to go
> into the Control Panel, then into Network Connections, highlight my LAN
> connection icon and click "repair this connection". It goes through the
> repair and I have a connection for about 2 minutes.
>
> I also tried a system recovery back to a known date...a date when I new my
> PC was OK....no change. I tried downloading an updated driver for the LAN
> card...still no change.
>
> I bought some support from HP (my PC manufacturer) and after much time and
> attempted fixes, he told me I would have to do a full system recovery. I hate
> like hell to have to back everything up and wipe the slate clean and start
> over.
>
> Any help would be appreciated.
>
> Jags.

Posted by Doug Knox - [MS-MVP] on June 3, 2008, 11:07 pm
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Wired or wireless LAN? If wired, is there a router between your PC and the
cable modem? If Wireless, how many other wireless networks are around you
with comparable signal strengths? If wireless, try a different channel on
your router. For 802.11b/g, 1, 6 and 11 are the only channels that aren't
shared. Most routers default to channel 6, so try changing to 1 or 11 on
the router.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart
Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Per user Group Policy Restrictions for XP Home and XP Pro
http://www.dougknox.com/xp/utils/xp_securityconsole.htm
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

> The problem started about a week ago. Turned the PC on, try to check my
> email
> and it basically timed out and got an error message that it could not
> connect
> with my ISP mail server.
>
> Called my ISP (Time Warner and I have the digital package with TV, phone
> and
> cable internet...Roadrunner) and they said the connection looks good on
> their
> end. We tried a few things, reboot the modem, uninstall and reinstall both
> network cards and it worked for a few minutes and then nothing.
>
> The only way I can get a connection to check my email or brouse is to go
> into the Control Panel, then into Network Connections, highlight my LAN
> connection icon and click "repair this connection". It goes through the
> repair and I have a connection for about 2 minutes.
>
> I also tried a system recovery back to a known date...a date when I new my
> PC was OK....no change. I tried downloading an updated driver for the LAN
> card...still no change.
>
> I bought some support from HP (my PC manufacturer) and after much time and
> attempted fixes, he told me I would have to do a full system recovery. I
> hate
> like hell to have to back everything up and wipe the slate clean and start
> over.
>
> Any help would be appreciated.
>
> Jags.


Posted by Barb Bowman on June 4, 2008, 4:11 am
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post the output of ipconfig /all
http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/


what router do you have?

On Tue, 3 Jun 2008 19:05:01 -0700, Jags

>The problem started about a week ago. Turned the PC on, try to check my email
>and it basically timed out and got an error message that it could not connect
>with my ISP mail server.
>
>Called my ISP (Time Warner and I have the digital package with TV, phone and
>cable internet...Roadrunner) and they said the connection looks good on their
>end. We tried a few things, reboot the modem, uninstall and reinstall both
>network cards and it worked for a few minutes and then nothing.
>
>The only way I can get a connection to check my email or brouse is to go
>into the Control Panel, then into Network Connections, highlight my LAN
>connection icon and click "repair this connection". It goes through the
>repair and I have a connection for about 2 minutes.
>
>I also tried a system recovery back to a known date...a date when I new my
>PC was OK....no change. I tried downloading an updated driver for the LAN
>card...still no change.
>
>I bought some support from HP (my PC manufacturer) and after much time and
>attempted fixes, he told me I would have to do a full system recovery. I hate
>like hell to have to back everything up and wipe the slate clean and start
>over.
>
>Any help would be appreciated.
>
>Jags.
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

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