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Motorola Q WM 5 email storage limitations

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Subject Author Date
Motorola Q WM 5 email storage limitations LRM 07-21-2007
Posted by LRM on July 21, 2007, 12:03 am
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I am field testing Motorola Q (Sprint) running Activsync 4.2 with WM 5.0
connecting to Exchange 2003 e on w2k3e server. Syncing is fine, but what I
want to know is what is the limit for email. Right now I can only view back
4 days in my inbox and I know I have about 2000 emails in my inbox on the
Exchange server going back several weeks.
How much mail can this device hold and is it possible to increase that?

I am attempting to replace Blackberry devices and BES with smart phones but
if I am limited in the quantity of email users can access on the device I am
not going to be able to realize my plan.

Any suggestions on further reading or just a general crumb of clue would be
greatly appreciated.

LRM





Posted by Todd Allcock on July 21, 2007, 1:27 am
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At 20 Jul 2007 23:03:50 -0500 LRM wrote:
> I am field testing Motorola Q (Sprint) running Activsync 4.2 with WM
> 5.0 connecting to Exchange 2003 e on w2k3e server. Syncing is fine,
> but what I want to know is what is the limit for email. Right now I
> can only view back 4 days in my inbox and I know I have about 2000
> emails in my inbox on the Exchange server going back several weeks.
> How much mail can this device hold and is it possible to increase that?

That's a lot of e-mail! ;-)

I don't know if there's a hard limit (other than storage memory!) but
I've had over 1200 on my WinMo 5 phone (600+ each from two accounts) if
that helps.

I don't normally keep that many on my device, but after installing an
upgrade early this year I set the year to 2006 instead of 2007, and
discovered that the "sync x# of days" setting only counts days prior to
the device's date, of course! This meant all "future" e-mail-
everything on my IMAP servers- came through at the next connection! ;-)





Posted by LRM on July 21, 2007, 9:24 am
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> At 20 Jul 2007 23:03:50 -0500 LRM wrote:
>> I am field testing Motorola Q (Sprint) running Activsync 4.2 with WM
>> 5.0 connecting to Exchange 2003 e on w2k3e server. Syncing is fine,
>> but what I want to know is what is the limit for email. Right now I
>> can only view back 4 days in my inbox and I know I have about 2000
>> emails in my inbox on the Exchange server going back several weeks.
>> How much mail can this device hold and is it possible to increase that?
>
> That's a lot of e-mail! ;-)
>
> I don't know if there's a hard limit (other than storage memory!) but
> I've had over 1200 on my WinMo 5 phone (600+ each from two accounts) if
> that helps.
>
> I don't normally keep that many on my device, but after installing an
> upgrade early this year I set the year to 2006 instead of 2007, and
> discovered that the "sync x# of days" setting only counts days prior to
> the device's date, of course! This meant all "future" e-mail-
> everything on my IMAP servers- came through at the next connection! ;-)
>

Thanks Todd,
So where do I configure the number of days do retain using Exchange/outlook
on the device? I don't recall having any choices. I think with the POP and
IMAP setup there were options, but we use Exchange.

I would love to not have that much email, believe me. Also do you know if I
added say a 1 gb storage miniSD to the device if this would result in an
increase in the amount of storage capicity for email?



Posted by LRM on July 21, 2007, 9:31 am
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>> At 20 Jul 2007 23:03:50 -0500 LRM wrote:
>>> I am field testing Motorola Q (Sprint) running Activsync 4.2 with WM
>>> 5.0 connecting to Exchange 2003 e on w2k3e server. Syncing is fine,
>>> but what I want to know is what is the limit for email. Right now I
>>> can only view back 4 days in my inbox and I know I have about 2000
>>> emails in my inbox on the Exchange server going back several weeks.
>>> How much mail can this device hold and is it possible to increase that?
>>
>> That's a lot of e-mail! ;-)
>>
>> I don't know if there's a hard limit (other than storage memory!) but
>> I've had over 1200 on my WinMo 5 phone (600+ each from two accounts) if
>> that helps.
>>
>> I don't normally keep that many on my device, but after installing an
>> upgrade early this year I set the year to 2006 instead of 2007, and
>> discovered that the "sync x# of days" setting only counts days prior to
>> the device's date, of course! This meant all "future" e-mail-
>> everything on my IMAP servers- came through at the next connection! ;-)
>>
>
> Thanks Todd,
> So where do I configure the number of days do retain using
> Exchange/outlook on the device? I don't recall having any choices. I think
> with the POP and IMAP setup there were options, but we use Exchange.
>
> I would love to not have that much email, believe me. Also do you know if
> I added say a 1 gb storage miniSD to the device if this would result in an
> increase in the amount of storage capicity for email?
>
Oh! I see what happened now. I needed to configure that amount in the
ActiveSync setup not in Outlook! Hmmm, I am not feeling very observant.



Posted by Todd Allcock on July 21, 2007, 11:09 am
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At 21 Jul 2007 08:24:36 -0500 LRM wrote:


> So where do I configure the number of days do retain using
Exchange/outlook
> on the device? I don't recall having any choices. I think with the POP
and
> IMAP setup there were options, but we use Exchange.

I see in your next post that you found in the Activesync settings on the
device.


> I would love to not have that much email, believe me. Also do you know
if I
> added say a 1 gb storage miniSD to the device if this would result in
an
> increase in the amount of storage capicity for email?

Yes and no- e-mails themselves can only be stored on the device AFAIK,
but you can tell the device to store any attachments on the SD card which
might free up some more space (for more e-mail!)



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