Click here to get back home

Microsoft Search/Toolbar Suite - losing Google access
 Home | NewsGroups | Search | About
Login Password
Register Now!
 microsoft.public.msn.search    Post an article   get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content
Subject Author Date
Microsoft Search/Toolbar Suite - losing Google access Cat_in_awe 07-22-2005
Posted by Cat_in_awe on July 22, 2005, 9:51 am
Please log in for more thread options
 I've installed the Microsoft Search Toolbar Suite and am having an odd
symptom intermittently. It may or may not be because of this new product.

From the toolbar you can enter a search term and it will go to Google and
give you the results of that search. (I configured the toolbar suite to
use Google instead of MSN.) This usually works. Once in a while, I get a
page not found error from this (it can't find the google search page.
But the really strange thing is that after
this happens when I just type www.google.com in the address bar, I still get
the page not found error. Sometimes by simply waiting 5 minutes or by
closing all
copies of IE6 it will come back and work correctly.

I've also noticed that www.yahoo.com might also come up not found at this
same time. Other favorite web pages work correctly.

Any ideas? (IE6.0, WinXP-SP2, Athlon 2400_XP, 512MB Ram).

Any help is appreciated, thanks.

--
GPC




Posted by Brandon Paddock [MSFT] on July 22, 2005, 6:13 pm
Please log in for more thread options

If you can't get to www.google.com or www.yahoo.com - what makes you think
the Toolbar Suite is causing this problem? Does it only occur if the toolbar
and/or WDS is loaded?

"Cat_in_awe" wrote:

> I've installed the Microsoft Search Toolbar Suite and am having an odd
> symptom intermittently. It may or may not be because of this new product.
>
> From the toolbar you can enter a search term and it will go to Google and
> give you the results of that search. (I configured the toolbar suite to
> use Google instead of MSN.) This usually works. Once in a while, I get a
> page not found error from this (it can't find the google search page.
> But the really strange thing is that after
> this happens when I just type www.google.com in the address bar, I still get
> the page not found error. Sometimes by simply waiting 5 minutes or by
> closing all
> copies of IE6 it will come back and work correctly.
>
> I've also noticed that www.yahoo.com might also come up not found at this
> same time. Other favorite web pages work correctly.
>
> Any ideas? (IE6.0, WinXP-SP2, Athlon 2400_XP, 512MB Ram).
>
> Any help is appreciated, thanks.
>
> --
> GPC
>
>
>


Posted by Cat_in_awe on July 22, 2005, 9:19 pm
Please log in for more thread options


Brandon Paddock [MSFT] wrote:
> If you can't get to www.google.com or www.yahoo.com - what makes you
> think the Toolbar Suite is causing this problem? Does it only occur
> if the toolbar and/or WDS is loaded?
>
>

This problem only started since I added the Toolbar Suite. And it seems
really strange that the toolbar search option (enter the search term in the
box on the toolbar) can lead to a google.com not found situation. And
after that happens, just manually typing in www.google.com still gives me
page not found.

Again, it's an intermittent problem. It doesn't seem to happen on my
Windows2000 box at work, but I have seen it crop up on both of my WindowsXP
boxes at home.

--
GPC




Posted by Brandon Paddock [MSFT] on July 22, 2005, 6:32 pm
Please log in for more thread options


You never get those kinds of network errors during normal usage? Only if you
use the toolbar/deskbar to fire off a search?

When you execute a search we're just passing the query to the browser. I
don't see how that could affect your network connectivity or prevent you from
viewing web sites (especially unrelated sites like Yahoo). Oddly enough this
sounds like a problem I had at home (not related to toolbar suite) a couple
months ago. If only I could remember how we solved it :)

You said you have two computers at home with the problem.. Have you ever
tried checking the 2nd computer immediately after seeing the first computer
have the problem? If it affects both computers simultaneously, then it's
most likely a network/router/ISP kind of issue. If it only affects one at a
time, it's more likely a software issue.

"Cat_in_awe" wrote:

> Brandon Paddock [MSFT] wrote:
> > If you can't get to www.google.com or www.yahoo.com - what makes you
> > think the Toolbar Suite is causing this problem? Does it only occur
> > if the toolbar and/or WDS is loaded?
> >
> >
>
> This problem only started since I added the Toolbar Suite. And it seems
> really strange that the toolbar search option (enter the search term in the
> box on the toolbar) can lead to a google.com not found situation. And
> after that happens, just manually typing in www.google.com still gives me
> page not found.
>
> Again, it's an intermittent problem. It doesn't seem to happen on my
> Windows2000 box at work, but I have seen it crop up on both of my WindowsXP
> boxes at home.
>
> --
> GPC
>
>
>


Posted by Cat_in_awe on July 23, 2005, 5:09 am
Please log in for more thread options


Brandon Paddock [MSFT] wrote:

>
> You said you have two computers at home with the problem.. Have you
> ever tried checking the 2nd computer immediately after seeing the
> first computer have the problem? If it affects both computers
> simultaneously, then it's most likely a network/router/ISP kind of
> issue. If it only affects one at a time, it's more likely a software
> issue.

I actually have done this test. When the desktop (which has the primary
internet connection) has this problem, I went over to the laptop (which
shares the internet connection) and tried to get google through the taskbar,
and it was OK over there.

Also, is seems really strange that the only two websites I lose are yahoo
and google (or these are the two I've noticed), when any of the other sites
I use all the time work just fine.


--
GPC






Similar ThreadsPosted
Losing google/yahoo access - update August 8, 2005, 10:56 am
Does Microsoft monitor this or should we go back to Google? August 28, 2005, 2:21 am
getting access violation in explorer.exe November 18, 2005, 11:52 am
access is denied error May 27, 2006, 6:17 am
Limit access to the C drive in terminal services with msn desktop September 6, 2005, 10:38 pm
MSN V GOOGLE July 27, 2005, 12:59 pm
Google Groups May 22, 2006, 4:57 pm
Google Desktop 2 beta August 23, 2005, 1:15 am
The next step in Google advertising April 15, 2007, 2:39 pm
Google acquires DoubleClick April 15, 2007, 2:43 pm

Our other projects:

Art Dolls, Fairies and Mermaids - Sunnyfaces.net

Roy's Linux, Programming and Search Engines messages

1-Script XML SitemapXML Sitemap