|
Posted by RJK on July 13, 2008, 6:28 am
Please log in for more thread options http://www.google.co.uk/search?hl=en&q=KB951748&btnG=Google+Search&meta=
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
...have had people who use ZA 'phoning from all over the place.
regards, Richard
...thank you Ms for all the extra work !
> After installing Microsoft's Malicious Software Removal Tool (KB890830 v.
> 2.0), Explorer lost connectivity to the server. I received no report from
> the tool.
>
> On reboot, my Zone Alarm virus checker said it was unable to recognize the
> network and offered to reestablish the network. I agreed. Outlook
> Express
> anounced it was no longer the default mailclient and asked if I would like
> it
> to be. I agreed. But I cannot get new email, because, says Outlook
> Express,
> "the connection to the server failed." Explorer still cannot connect to
> the
> internet. I have run through the connection troubleshooting and
> everything
> checks out as just fine, including pings to my DNS Server.
>
> Meanwhile my laptop, connected via a wireless access point to my router,
> has
> retained its access to the server and the internet. Obviously there is no
> problem with my internet service provider, router, or router connection to
> my
> PC.
>
> Does anybody have a clue about how to fix this problem? Going back to the
> restore point will cost a day of reinstalling a new printer. I will also
> have to block the MS Malware Removal Tool to keep Explorer connected. I
> worry that this may be a case of malware protecting itself from the
> removal
> tool.
> --
> Frustrated in Bethesda
| 
XML Sitemap