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Latest version of the MSN Toolbar won't install on my PC

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Latest version of the MSN Toolbar won't install on my PC Chris 02-22-2006
Posted by Chris on February 22, 2006, 1:58 pm
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IE is crashing on me occasionally. After submitting the error report, a
dialog box is appearing telling me that a newer version of the MSN Toolbar is
available. Clicking on the accompanying link takes me to
http://toolbar.msn.com, which currently lists "MSN Search Toolbar 2.5 with
Windows Desktop Search"--presumably the latest version of the product.

When I download and run this version 2.5 MSNToolbarSetup_en-us.exe, the
following informational dialog appears:

"A newer version of the MSN Toolbar is already installed on your machine."

Inexplicably, when I click on the toolbar's MSN pulldown and select Help >
About MSN Search Toolbar, it lists the following:

MSN Search Deskbar Version: 02.05.0000.1082
MSN Search Toolbar for Outlook Version: 02.05.0000.1082
MSN Search Toolbar Version: 02.05.0001.1119
Windows Desktop Search Version 02.05.0001.1119

It would appear that I have an earlier version (version 2.05.x) of these
tools installed on my PC. If so, why won't version 2.5 install?

Posted by StephenB on February 22, 2006, 4:44 pm
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>IE is crashing on me occasionally. After submitting the error report, a
>dialog box is appearing telling me that a newer version of the MSN Toolbar is
>available. Clicking on the accompanying link takes me to
>http://toolbar.msn.com, which currently lists "MSN Search Toolbar 2.5 with
>Windows Desktop Search"--presumably the latest version of the product.
>
>When I download and run this version 2.5 MSNToolbarSetup_en-us.exe, the
>following informational dialog appears:
>
>"A newer version of the MSN Toolbar is already installed on your machine."
>
>Inexplicably, when I click on the toolbar's MSN pulldown and select Help >
>About MSN Search Toolbar, it lists the following:
>
>MSN Search Deskbar Version: 02.05.0000.1082
>MSN Search Toolbar for Outlook Version: 02.05.0000.1082
>MSN Search Toolbar Version: 02.05.0001.1119
>Windows Desktop Search Version 02.05.0001.1119
>
>It would appear that I have an earlier version (version 2.05.x) of these
>tools installed on my PC. If so, why won't version 2.5 install?

You might want to uninstall the toolbar from Control Panel - Add/Remove
Programs, and then reinstall after a reboot.
-steve
--
Stephen Boots
MVP MSN.COM
sboots@mvps.org

Posted by JRush on February 22, 2006, 7:07 pm
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>
>>IE is crashing on me occasionally. After submitting the error report, a
>>dialog box is appearing telling me that a newer version of the MSN Toolbar
>>is
>>available. Clicking on the accompanying link takes me to
>>http://toolbar.msn.com, which currently lists "MSN Search Toolbar 2.5 with
>>Windows Desktop Search"--presumably the latest version of the product.
>>
>>When I download and run this version 2.5 MSNToolbarSetup_en-us.exe, the
>>following informational dialog appears:
>>
>>"A newer version of the MSN Toolbar is already installed on your machine."
>>
>>Inexplicably, when I click on the toolbar's MSN pulldown and select Help >
>>About MSN Search Toolbar, it lists the following:
>>
>>MSN Search Deskbar Version: 02.05.0000.1082
>>MSN Search Toolbar for Outlook Version: 02.05.0000.1082
>>MSN Search Toolbar Version: 02.05.0001.1119
>>Windows Desktop Search Version 02.05.0001.1119
>>
>>It would appear that I have an earlier version (version 2.05.x) of these
>>tools installed on my PC. If so, why won't version 2.5 install?
>
> You might want to uninstall the toolbar from Control Panel - Add/Remove
> Programs, and then reinstall after a reboot.
> -steve
> --
> Stephen Boots
> MVP MSN.COM
> sboots@mvps.org

when you do the uninstall be sure to check the 'Add-ins' box to view any
updates that may have been installed that affect these products.




Posted by Chris on February 23, 2006, 11:57 am
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Oh, I forget to mention: I uninstalled and rebooted, but have yet to
re-install the toolbar. Will do so tonight.

Posted by Chris on February 23, 2006, 11:57 am
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> when you do the uninstall be sure to check the 'Add-ins' box to view any
> updates that may have been installed that affect these products.

I uninstalled the toolbar but did not see any 'Add-ins' box. Can you clarify?

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