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Installing Certificate on WM5:"The phone May be locked"
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Subject Author Date
Installing Certificate on WM5:"The phone May be locked" Tim van Wasen 06-24-2007
Posted by Tim van Wasen on June 24, 2007, 12:51 pm
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 I'm using a HTC Meteor running WM5. I copied the computer certificate to my
phone in a folder named "Storage". now I'm trying to install the certificate
with SPaddCert.exe but the device displays the following alert:
"Error adding certificate. The phone May be locked."
Any idea?



Posted by Helio Diamant - MS-MVP/Mobile on June 25, 2007, 8:51 am
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 Some phones are locked against software installation by the carriers. This
is the meaning of the message.

However, this is not necessarily the case. Maybe the SP_Addcert.exe you have
is not fit to your phone... have you tried just clicking on the certificate?
Please try.

> I'm using a HTC Meteor running WM5. I copied the computer certificate to
> my phone in a folder named "Storage". now I'm trying to install the
> certificate with SPaddCert.exe but the device displays the following
> alert:
> "Error adding certificate. The phone May be locked."
> Any idea?
>



Posted by John Taylor on July 6, 2007, 11:38 am
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Hi

Sorry to butt in, but I have the same problem with an Orange SPV C600.

I have tried just running the certificate - does not work

Using SpAddCert.exe I get the same message - "The phone may be blocked". Is
it a simple job to get the phone "Un-blocked"?

John

"Helio Diamant - MS-MVP/Mobile Devices" wrote:

> Some phones are locked against software installation by the carriers. This
> is the meaning of the message.
>
> However, this is not necessarily the case. Maybe the SP_Addcert.exe you have
> is not fit to your phone... have you tried just clicking on the certificate?
> Please try.
>
> > I'm using a HTC Meteor running WM5. I copied the computer certificate to
> > my phone in a folder named "Storage". now I'm trying to install the
> > certificate with SPaddCert.exe but the device displays the following
> > alert:
> > "Error adding certificate. The phone May be locked."
> > Any idea?
> >
>
>
>

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