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Posted by Raj Pillai on October 26, 2007, 1:11 am
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Hi,
Usually a new pst file helps resolve the error code you get. Did you create
a new pst file or simply removed all the information from the old one.
Either way I would suggest you refer to instruction given under -
http://support.microsoft.com/kb/305544
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
> running an Axim X51v, ActiveSync 4.2 & Office 2007
>
> Through many trials & tribulations with MS software, I've learned to leave
> well enough alone.
> ie; don't upgrade ANYthing if only to have the latest - iow it if ain't
> broke...
>
> That's why I've stuck with AS 4.2 all this while, 4.5 was nothing but
> trouble.
>
> Anyway, now 4.2 is too... this morning, for no particular reason AS 4.2
> started giving me an error:
> "ActiveSync encountered a problem on the desktop"
> "Support Code:86000107"
> Nothing from Outlook would sync
>
> Naturally, a google of this topic shows it to be just another useless
> error code with no real meaning.
> Typical MS.
>
> Things I've tried so far:
> - Ran Office Diagnostics
> - Ran the Inbox Repair Tool [scanpst.exe]
> - Exported all calendar, contacts & tasks info OUT of outlook
> - Ran scanpst on all of them
> - Re-imported all, one at a time- at least from this I know the problem
> lies in Contact and/or Tasks, since if I uncheck those two items in AS, a
> sync succeeds.
> - Uninstalled and reinstalled AS 4.2 - twice, included a registry hunt &
> peck to make SURE it was gone.
> - Even tried <groan> AS 4.5 - still no good.
>
> - Uninstalled and reinstalled Outlook
> - Uninstalled and reinstalled Office in its entirety
> - Restored PPC from a recent backup
> - Hard reset PPC and tried to just sync anything on a bare Axim
>
> NONE of the above has worked, I'm still getting the same stupid, useless
> error message.
> (who gets paid to code these useless dialogs anyway?)
>
> A bottle of 12-year old scotch awaits whoever has a solution for this.
>
>
>
>
>
>
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