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Help with major laptop problem

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Subject Author Date
Help with major laptop problem JM 10-22-2005
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Posted by JM on October 22, 2005, 4:58 pm
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I've got a friend's Compaq Presario 2700 notebook, which began shutting down
unexpectedly. After several other efforts, I used the Quick Recovery CDs (3
of them) to restore the computer. The computer would not make it through
the restoration process. I tried it with and without the battery, plugged
in to the AC. Without the battery, it did *seem* to behave better. It
stayed on long enough to restore, and I was hopeful. But when it tried to
boot up after the restoration, it BSOD'ed on me. It will not get to
Windows.

My guess is bad hard drive or a heat problem. I work on computers, mostly
desktops, and I have tons of spare parts, but no notebook hard drives. So I
cannot thorougly troubleshoot the problem.

Any input appreciated.

Thank you,

jm











Posted by Martik on October 22, 2005, 7:35 pm
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> I've got a friend's Compaq Presario 2700 notebook, which began shutting
> down unexpectedly. After several other efforts, I used the Quick Recovery
> CDs (3 of them) to restore the computer. The computer would not make it
> through the restoration process. I tried it with and without the battery,
> plugged in to the AC. Without the battery, it did *seem* to behave
> better. It stayed on long enough to restore, and I was hopeful. But when
> it tried to boot up after the restoration, it BSOD'ed on me. It will not
> get to Windows.
>
> My guess is bad hard drive or a heat problem. I work on computers, mostly
> desktops, and I have tons of spare parts, but no notebook hard drives. So
> I cannot thorougly troubleshoot the problem.
>
I would start with a bootable (floppy or CD) memory test like memtest86 then
test the hard drive similarly with the manufacturers diagnostics.




Posted by Barry Watzman on October 24, 2005, 3:46 pm
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Probably not a bad hard drive.

As to "heat problem", that could be. Often the cooling systems in
laptops get clogged with dirt/dust after 6 to 24 months and need to be
cleaned out. On some models this can be done from outside, on others
the laptop has to be taken apart.


JM wrote:

> I've got a friend's Compaq Presario 2700 notebook, which began shutting down
> unexpectedly. After several other efforts, I used the Quick Recovery CDs (3
> of them) to restore the computer. The computer would not make it through
> the restoration process. I tried it with and without the battery, plugged
> in to the AC. Without the battery, it did *seem* to behave better. It
> stayed on long enough to restore, and I was hopeful. But when it tried to
> boot up after the restoration, it BSOD'ed on me. It will not get to
> Windows.
>
> My guess is bad hard drive or a heat problem. I work on computers, mostly
> desktops, and I have tons of spare parts, but no notebook hard drives. So I
> cannot thorougly troubleshoot the problem.
>
> Any input appreciated.
>
> Thank you,
>
> jm
>
>
>
>
>
>
>
>
>


Posted by JM on October 26, 2005, 6:04 pm
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could be heat, but i've got it in a very cool environment. i blew it out
with pressurized air; it looks clean. i've got an external fan blowing
directly into the vents right now, but it's still rebooting. the cpu fan is
spinning, then slows down, then spins higher.

jm





> Probably not a bad hard drive.
>
> As to "heat problem", that could be. Often the cooling systems in laptops
> get clogged with dirt/dust after 6 to 24 months and need to be cleaned
> out. On some models this can be done from outside, on others the laptop
> has to be taken apart.
>
>
> JM wrote:
>
>> I've got a friend's Compaq Presario 2700 notebook, which began shutting
>> down unexpectedly. After several other efforts, I used the Quick
>> Recovery CDs (3 of them) to restore the computer. The computer would not
>> make it through the restoration process. I tried it with and without the
>> battery, plugged in to the AC. Without the battery, it did *seem* to
>> behave better. It stayed on long enough to restore, and I was hopeful.
>> But when it tried to boot up after the restoration, it BSOD'ed on me. It
>> will not get to Windows.
>>
>> My guess is bad hard drive or a heat problem. I work on computers,
>> mostly desktops, and I have tons of spare parts, but no notebook hard
>> drives. So I cannot thorougly troubleshoot the problem.
>>
>> Any input appreciated.
>>
>> Thank you,
>>
>> jm
>>
>>
>>
>>
>>
>>
>>
>>



Posted by TheBurgerMan on October 25, 2005, 11:38 am
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Check if the fan is spinning at a high velocity.

--
Thanks,
TheBurgerMan
at
gmail.com
--
> I've got a friend's Compaq Presario 2700 notebook, which began shutting
> down unexpectedly. After several other efforts, I used the Quick Recovery
> CDs (3 of them) to restore the computer. The computer would not make it
> through the restoration process. I tried it with and without the battery,
> plugged in to the AC. Without the battery, it did *seem* to behave
> better. It stayed on long enough to restore, and I was hopeful. But when
> it tried to boot up after the restoration, it BSOD'ed on me. It will not
> get to Windows.
>
> My guess is bad hard drive or a heat problem. I work on computers, mostly
> desktops, and I have tons of spare parts, but no notebook hard drives. So
> I cannot thorougly troubleshoot the problem.
>
> Any input appreciated.
>
> Thank you,
>
> jm
>
>
>
>
>
>
>
>
>




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