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Posted by Quaoar on June 25, 2008, 4:45 pm
Please log in for more thread options Mike G wrote:
>
>> Mike G wrote:
>>> VAIO VGN-A117S. XP Home, SP1 Bought s/h
>>> On the advice of Sony support I used the recovery disc to solve a
>>> problem with bluetooth failing to connect with any bluetooth device,
>>> which was working perfectly apart from that one fault.
>>>
>>> Unfortunately system now only boots as far as the XP Home logo. just
>>> before the desktop display. then crashes and starts rebooting again,
>>> then cycle continues. Boot, crash, etc etc.
>>>
>>> Support tell me that my particular model should have 2 discs. One to
>>> recover and another to install all the s/ware. I only have 1 disc,
>>> which again according to support, should ask for disc 2 to be
>>> inserted after recovery. Mine doesn't. It calls for the system to be
>>> restarted, and then starts the cycle mentioned. Looks like I may have
>>> a faulty recovery disc, (which was still sealed in it's jewel case
>>> before I opened it, so had no damage at all) or it's not the right
>>> one for my m/c.
>>>
>>> Sony want £35 for another set of discs and can't say that it will
>>> sort the booting problem. An alternative offered was to have the m/c
>>> picked up and repaired, which would cost a minimum od £188.00.!
>>>
>>> I was thinking that if someone had the discs, and was willing to burn
>>> copies for me, I'd be quite happy to pay a reasonable sum for them,
>>> through PayPal, or send a cheque.
>>> TIA.
>>> Mike.
>>> Change largefoot to bigfoot in my address to contact me by email.
>>
>> If you have a DVD, then there should be only one, AFIK.
>
> Using the serial No. Sony support have assured me that I should have 2
> CD's. A recovery disc and an apps disc. I am reasonably sure though that
> only one was supplied when the m/c was bought, and it's the one I have.
>>
>> You should *boot* the recovery disk and not run it from XP. Can you
>> boot to Safe Mode (F8 key repeatedly at power-on)with the current XP
>> install?
>
> There is no current install. The recovery disc has wiped the OS from the
> hard drive
>
> If you can then you can install drivers from the recovery CD,
>> I believe. Can you enter BIOS setup and check settings like HD size
>> and > RAM size?
>
> This is a Sony laptop bought with preinstalled Home XP and a few apps.
> Norton Internet Security etc
> The BIOS is very basic AMI Megatrend with few changeable options.
>
>> Or, boot into the recovery disk and try again.
>
> Tried that several times. Result is still the same.
> Thanks.
> Mike.
>
Well, given your response, purchasing the "complete CD set" is a given.
Q
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