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Help Syncing Treo 700wx with Exchange

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Help Syncing Treo 700wx with Exchange Vulcan 05-03-2007
Posted by Vulcan on May 3, 2007, 1:43 pm
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I finally got my treo to sync with Exchange 2003 wirelessly but there are
few weirdness's:
I can only sync email wirelessly - I I try to sync the calendar, the
phone connects and displays that 0 of 168 items have been downloaded - then
nothing happens and the sync ends (without updating mail). If I turn off
wireless calendar syncing, the mail syncs fine).

When the phone is in the cradle, I keep getting a message that the wireless
connection cannot connect - why isn't the phone smart enough to know that it
should used a wired connation to connect the exchange server when it's in
the cradle

Thanks for any advice.


Posted by Linley Meslier on May 3, 2007, 2:45 pm
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If you're using GPRS to sync the 168 items could be problematic. I had
the same issue with my HTC S620. So I used the Activesync passthrough
to sync with the Exchange server without problems. Regarding the
connection error, just soft reset your device while it's cradled. This
should fix the problem. On my Smartphone, there is an option in
Internet Explorer Mobile under Tools - Options - Connections that,
when check, will automatically detect connections settings. Check if
you have it on yours and set it to automatic. Hope this helps. Keep me
posted.

Linley Meslier
Windows Mobile Training Specialist
Pocket PC Mauritius
Http://Pocketpcmauritius.blogspot.com

Vulcan wrote:
> I finally got my treo to sync with Exchange 2003 wirelessly but there are
> few weirdness's:
> I can only sync email wirelessly - I I try to sync the calendar, the
> phone connects and displays that 0 of 168 items have been downloaded - then
> nothing happens and the sync ends (without updating mail). If I turn off
> wireless calendar syncing, the mail syncs fine).
>
> When the phone is in the cradle, I keep getting a message that the wireless
> connection cannot connect - why isn't the phone smart enough to know that it
> should used a wired connation to connect the exchange server when it's in
> the cradle
>
> Thanks for any advice.


Posted by Vulcan on May 3, 2007, 6:23 pm
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Hi again Linley:

I should have clarified....

I'm using Windows mobile 5 connected to a Vista workstation using Windows
Mobile Device Centre (not active sync).

I don't think there is a 'pass-through option - or if there is, I can't find
it.

I tried the reset but that didn't really resolve anything; I still can't
synchronize when connected to the cradle as I get a message that it can't
connect with the current connection settings.

I don't have a setting in my Mobile IE to select automatically detect
connection settings (or anywhere else that I can find for that matter).

Am I right in assuming that I should be able to sync email wirelessly when
wireless, but sync via wired connection when the treo is in the cradle?


> If you're using GPRS to sync the 168 items could be problematic. I had
> the same issue with my HTC S620. So I used the Activesync passthrough
> to sync with the Exchange server without problems. Regarding the
> connection error, just soft reset your device while it's cradled. This
> should fix the problem. On my Smartphone, there is an option in
> Internet Explorer Mobile under Tools - Options - Connections that,
> when check, will automatically detect connections settings. Check if
> you have it on yours and set it to automatic. Hope this helps. Keep me
> posted.
>
> Linley Meslier
> Windows Mobile Training Specialist
> Pocket PC Mauritius
> Http://Pocketpcmauritius.blogspot.com
>
> Vulcan wrote:
>> I finally got my treo to sync with Exchange 2003 wirelessly but there are
>> few weirdness's:
>> I can only sync email wirelessly - I I try to sync the calendar, the
>> phone connects and displays that 0 of 168 items have been downloaded -
>> then
>> nothing happens and the sync ends (without updating mail). If I turn off
>> wireless calendar syncing, the mail syncs fine).
>>
>> When the phone is in the cradle, I keep getting a message that the
>> wireless
>> connection cannot connect - why isn't the phone smart enough to know that
>> it
>> should used a wired connation to connect the exchange server when it's in
>> the cradle
>>
>> Thanks for any advice.
>


Posted by Vulcan on May 3, 2007, 6:34 pm
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Hi yet again.

Ok, I think I figured this out....(it's not done syncing yet so I don't
know for sure)

Under "Mobile Device Settings" in Windows Mobile Device Centre - on the PC
(NOT THE DEVICE), one of the choices is "Connection Settings". There is a
"Automatic" selection there which seems to have solved the synching in
cradle and can't connect problem. I added my calendar back into the sync
with Exchange list and it synced properly - I think!


> Hi again Linley:
>
> I should have clarified....
>
> I'm using Windows mobile 5 connected to a Vista workstation using Windows
> Mobile Device Centre (not active sync).
>
> I don't think there is a 'pass-through option - or if there is, I can't
> find it.
>
> I tried the reset but that didn't really resolve anything; I still can't
> synchronize when connected to the cradle as I get a message that it can't
> connect with the current connection settings.
>
> I don't have a setting in my Mobile IE to select automatically detect
> connection settings (or anywhere else that I can find for that matter).
>
> Am I right in assuming that I should be able to sync email wirelessly when
> wireless, but sync via wired connection when the treo is in the cradle?
>
>
>> If you're using GPRS to sync the 168 items could be problematic. I had
>> the same issue with my HTC S620. So I used the Activesync passthrough
>> to sync with the Exchange server without problems. Regarding the
>> connection error, just soft reset your device while it's cradled. This
>> should fix the problem. On my Smartphone, there is an option in
>> Internet Explorer Mobile under Tools - Options - Connections that,
>> when check, will automatically detect connections settings. Check if
>> you have it on yours and set it to automatic. Hope this helps. Keep me
>> posted.
>>
>> Linley Meslier
>> Windows Mobile Training Specialist
>> Pocket PC Mauritius
>> Http://Pocketpcmauritius.blogspot.com
>>
>> Vulcan wrote:
>>> I finally got my treo to sync with Exchange 2003 wirelessly but there
>>> are
>>> few weirdness's:
>>> I can only sync email wirelessly - I I try to sync the calendar, the
>>> phone connects and displays that 0 of 168 items have been downloaded -
>>> then
>>> nothing happens and the sync ends (without updating mail). If I turn
>>> off
>>> wireless calendar syncing, the mail syncs fine).
>>>
>>> When the phone is in the cradle, I keep getting a message that the
>>> wireless
>>> connection cannot connect - why isn't the phone smart enough to know
>>> that it
>>> should used a wired connation to connect the exchange server when it's
>>> in
>>> the cradle
>>>
>>> Thanks for any advice.
>>
>


Posted by Vulcan on May 3, 2007, 6:55 pm
Please log in for more thread options
I spoke (or rather, wrote) to soon.

Although I'm not getting the connection error any more while in the cradle,
neither my calendar or Mail is updating (either wired or wirelessly). The
calendar seems to get stuck at 2/159 (I assume this is: loading item 2 of
159, then noting happen and neither the calendar or the mail is updated. I
have a feeling that if I revert back to syncing the calendar with Outlook
(via the cradle), this problem will disappear.- yes this fixed that problem.
So I don't seem to be able to sync the calendar wirelessly - I think it's
choking on a particular entry - does that sound right? Is there a way I can
force the PC to overwrite the handheld?

Hmmm


> Hi yet again.
>
> Ok, I think I figured this out....(it's not done syncing yet so I don't
> know for sure)
>
> Under "Mobile Device Settings" in Windows Mobile Device Centre - on the
> PC (NOT THE DEVICE), one of the choices is "Connection Settings". There
> is a "Automatic" selection there which seems to have solved the synching
> in cradle and can't connect problem. I added my calendar back into the
> sync with Exchange list and it synced properly - I think!
>
>
>> Hi again Linley:
>>
>> I should have clarified....
>>
>> I'm using Windows mobile 5 connected to a Vista workstation using Windows
>> Mobile Device Centre (not active sync).
>>
>> I don't think there is a 'pass-through option - or if there is, I can't
>> find it.
>>
>> I tried the reset but that didn't really resolve anything; I still can't
>> synchronize when connected to the cradle as I get a message that it
>> can't connect with the current connection settings.
>>
>> I don't have a setting in my Mobile IE to select automatically detect
>> connection settings (or anywhere else that I can find for that matter).
>>
>> Am I right in assuming that I should be able to sync email wirelessly
>> when wireless, but sync via wired connection when the treo is in the
>> cradle?
>>
>>
>>> If you're using GPRS to sync the 168 items could be problematic. I had
>>> the same issue with my HTC S620. So I used the Activesync passthrough
>>> to sync with the Exchange server without problems. Regarding the
>>> connection error, just soft reset your device while it's cradled. This
>>> should fix the problem. On my Smartphone, there is an option in
>>> Internet Explorer Mobile under Tools - Options - Connections that,
>>> when check, will automatically detect connections settings. Check if
>>> you have it on yours and set it to automatic. Hope this helps. Keep me
>>> posted.
>>>
>>> Linley Meslier
>>> Windows Mobile Training Specialist
>>> Pocket PC Mauritius
>>> Http://Pocketpcmauritius.blogspot.com
>>>
>>> Vulcan wrote:
>>>> I finally got my treo to sync with Exchange 2003 wirelessly but there
>>>> are
>>>> few weirdness's:
>>>> I can only sync email wirelessly - I I try to sync the calendar,
>>>> the
>>>> phone connects and displays that 0 of 168 items have been downloaded -
>>>> then
>>>> nothing happens and the sync ends (without updating mail). If I turn
>>>> off
>>>> wireless calendar syncing, the mail syncs fine).
>>>>
>>>> When the phone is in the cradle, I keep getting a message that the
>>>> wireless
>>>> connection cannot connect - why isn't the phone smart enough to know
>>>> that it
>>>> should used a wired connation to connect the exchange server when it's
>>>> in
>>>> the cradle
>>>>
>>>> Thanks for any advice.
>>>
>>
>


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