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Posted by dave on October 17, 2007, 8:10 pm
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> Hi Dave,
>
> If scanpst didn't help, suggest you refer to
-http://support.microsoft.com/kb/305544
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Deviceshttp://www.pocketpcfaq.com/raj
>
>
>
>
>
> >> Hi Dave,
>
> >> The 85010014 error is a generic error. So its difficult to pinpoint
> >> what's
> >> causing it. Would suggest you try running scanpst to see if it helps fix
> >> the issue.
> >> Refer -http://office.microsoft.com/en-us/outlook/HA100758311033.aspx
>
> >> Additionally, disconnect your device and then run the Detect & Repair
> >> option
> >> under the Help menu of Microsoft Outlook. Once done, attempt a sync and
> >> check.
>
> >> --
> >> Regards,
> >> Raj Pillai
> >> Microsoft MVP - Mobile Deviceshttp://www.pocketpcfaq.com/raj
>
>
>
> >> > Hello. For the past few weeks I've been unable to sync notes. I just
> >> > get the message ...
>
> >> > 'Synchronization cannot be started because you are not able to log on
> >> > to the network and access information. Restart your desktop computer
> >> > and synchronize again. If the problem persists, contact your network
> >> > administrator.'
>
> >> > and
>
> >> > 'ActiveSync encountered a problem on the desktop.
> >> > Support Code:85010014'
>
> >> > I've read many messages discussing this problem, but none of the
> >> > possible solutions work.
>
> >> > I've tried deleting all the notes from outlook & pocket PC,
> >> > recreating .pst file, creating a new partnership, upgrading Active
> >> > Sync, and other things which I can't remember.
>
> >> > I use AS 4.5.0 (Build 5096), Pocket Loox WM5 and Outlook XP.
> >> > Everything else syncs okay.
>
> >> > Can anybody help or should I just give up?
>
> >> > Thanks.
>
> >> > David
>
> > Thanks for your reply. Yeah, scanpst was one of the things I first
> > tried, but didn't help. I've just done the Detect & Repair thing but
> > again it hasn't worked. After running, it says completed successfully.
> > But I still can't sync notes. Any other ideas? Thanks.- Hide quoted text -
>
> - Show quoted text -
Thanks. Been to that page already - didn't help. I think I'll just
have to live with not syncing notes. I've already wasted so many
hours trying to get this to work. But thanks for all your help anyway.
David
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