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Posted by Jason Tsang on July 5, 2005, 11:16 pm
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Sorry it came to this.
This is the second time that I've heard of a newer revision of AV software
interfering with MCE functionality.
Have you reported this to McAfee? I'll also pass this on to my MCE contacts
at Microsoft.
--
Jason Tsang - Microsoft MVP
Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx
> Had to post this in case there's any other frustrated MCE 2004 users
> with the same problem.
>
> For ages I've had problems with my HP MCE2004 system not recording
> scheduled recordings from standby and giving error 771 and error 776 in
> the event log when recording was failing. I've been troubleshooting
> this for ages, and have eventually identified the source of the
> problem. I originally though it was a dodgy driver for my USB dongle.
>
> I wiped the computer (after several initial failed attempts to get to
> the bottom of it) and installed one thing at a time, checking at each
> point that the scheduled recording worked from standby. I installed SP2
> (fine), all critical updates (fine), and finally identified the problem
> as McAfee Virusscan Enterprise Version 8. I'd recently upgraded from
> Version 7.1 (I get these free through the University I'm at under a
> site license). McAfee virusscan v 7.1 does not cause any problems, but
> as soon as I install version 8, MCE will not record from standby
> anymore (but will if the computer is turned on). If anyone knows why
> this is, or if McAfee do, I'd be interested to know why this is - but
> the main thing is that the damn thing works again now!
>
> This has taken me ages to find (despite the short post) and I hope this
> post helps someone else! What a relief.
>
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