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HP XP in boot loop - how to resolve using MSFT/HP cd's

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HP XP in boot loop - how to resolve using MSFT/HP cd's - Bobb - 03-01-2008
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Posted by - Bobb - on March 1, 2008, 8:47 am
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 Problem with HP Pavilion 6113 laptop. Need help from experienced "HP / XP
recovery person" please.
During scandisk it was powered off ( don't ask) and then won't boot. I
used utilities to save the data off the laptop's hard drive and now trying
to " Repair XP".
It goes to advanced startup menu - neither last good nor safe work. When
tried it STARTS to boot and echoes startup as far as MUP.SYS then about 5
seconds later restarts - back to HP startup logo - repeats loop: OK need
to repair XP.
< But I think it MIGHT be the disk table that's bad - not necessarily XP
?? In any case ... >
Where to start to get it to"Fix XP" without reinstalling all of XP/apps ??

With HP's recovery CD ?
If it's a disk issue on C: ( maybe bad sector) will doing a quickrestore
from D: help ?
Or need a Windows XP CD ? and choosing REPAIR ?
Also has the 3 DVD's from HP to completely install XP to a blank disk (
paid extra at hp.com)

HP website kinda vague on exact procedure/outcome.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&product=3250975&rule=7930&lang=en&docname=c00608578
Often it says to go to" START - RUN - ... I can't boot it.
http://support.microsoft.com/kb/314058
To "fix XP without doing a complete Restore/reinstall " ( to save current
data/apps), where to start ?
Thanks


Posted by Ben Myers on March 1, 2008, 9:23 am
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 Before doing anything else, determine the manufacturer of the hard drive, go to
the manufacturer's web site and download the mfr's hard drive diagnostic
software. The usual manufacturers of laptop drives are Fujitsu, Hitachi,
Seagate, Western Digital, Samsung, Toshiba. If the drive is a Toshiba, there
is NO diagnostic. Run the diagnostic, which will report the health of the
drive, and possibly repair (replace) defective tracks if possible. If the
drive is a Toshiba, download and ruin the free HDAT2 diagnostic, which can do
the same "repairs" and also tell you the SMART parameters of the drive, the best
indicator of the overall health of the drive. If even one "repair" operation
takes place, replace the drive after trying again to do a Windows XP repair.

If you don't know the health of the hardware, it's like driving a car with the
windshield covered... Ben Myers


>Problem with HP Pavilion 6113 laptop. Need help from experienced "HP / XP
>recovery person" please.
>During scandisk it was powered off ( don't ask) and then won't boot. I
>used utilities to save the data off the laptop's hard drive and now trying
>to " Repair XP".
>It goes to advanced startup menu - neither last good nor safe work. When
>tried it STARTS to boot and echoes startup as far as MUP.SYS then about 5
>seconds later restarts - back to HP startup logo - repeats loop: OK need
>to repair XP.
>< But I think it MIGHT be the disk table that's bad - not necessarily XP
>?? In any case ... >
>Where to start to get it to"Fix XP" without reinstalling all of XP/apps ??
>
>With HP's recovery CD ?
>If it's a disk issue on C: ( maybe bad sector) will doing a quickrestore
>from D: help ?
>Or need a Windows XP CD ? and choosing REPAIR ?
>Also has the 3 DVD's from HP to completely install XP to a blank disk (
>paid extra at hp.com)
>
>HP website kinda vague on exact procedure/outcome.
>http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&product=3250975&rule=7930&lang=en&docname=c00608578
>Often it says to go to" START - RUN - ... I can't boot it.
>http://support.microsoft.com/kb/314058
>To "fix XP without doing a complete Restore/reinstall " ( to save current
>data/apps), where to start ?
>Thanks

Posted by William R. Walsh on March 1, 2008, 1:25 pm
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Hi!

> If the drive is a Toshiba, there is NO diagnostic.

You don't need one. :-) If the drive is a 2.5" Toshiba, it is either bad or
will be soon.

William



Posted by Ben Myers on March 1, 2008, 2:58 pm
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I see that you have had the same experiences with Toshiba drives as I.

... Ben Myers

On Sat, 01 Mar 2008 18:25:37 GMT, "William R. Walsh"

>Hi!
>
>> If the drive is a Toshiba, there is NO diagnostic.
>
>You don't need one. :-) If the drive is a 2.5" Toshiba, it is either bad or
>will be soon.
>
>William
>

Posted by William R. Walsh on March 1, 2008, 1:34 pm
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Hi!

First, follow Ben Myers' advice to test the hard drive. If it tests good,
you're looking at what is now a screwed up installation of Windows XP. I
wouldn't even bother repairing it, especially if you have the data. You need
to do a fresh installation at this point. Do not bother to repair the old
installation. It will not work.

If you have the HP restoration DVDs/CDs, just use them. They will put all
the preloaded applications back as they go.

1. Start the system and enter setup. It will tell you what key to push after
you turn the computer on. Look for a "boot order" or similar column. Make
sure the computer is set to try and start from CD-ROM first.

2. Put in the first recovery CD that came with the computer. Save the
settings, exit setup and let the computer restart itself.

3. If prompted, press a key to run setup or start the recovery process.

4. If asked to keep any data, repair your windows installation or do
anything similar, don't. Choose to format the hard drive and do not repair
Windows.

5. Follow the instructions on screen. Sit back and watch, or go do something
interesting for a while.

6. Put your documents and files back on the computer. Don't copy programs or
anything like that...just get your data files.

7. To help prevent this from happening again, head into the device manager
when your computer is up and running. Find your hard drive, double click it
and choose the Disk Properties tab. Remove the check mark from "Write cache
enabled". This will allow Windows XP to handle having its disk work
interrupted by an unexpected power down or crash.

William



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