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Getting contacts from personal outlook into phones exchange profil

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Getting contacts from personal outlook into phones exchange profil Derek 02-21-2006
Posted by Derek on February 21, 2006, 3:30 pm
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I have my Treo 700 setup to recieve mail from my work exchange server. My
home office pc that uses outlook and a pop account has all of my contacts in
it. Is there a way to get my contacts from that account into my phone using
activesync on that pc. I keep getting errors like " cannot synchronize with
the Outlook profile you are using, because a different profile was previously
set up or the profile is password protected" Support Code 8503001f and
"Cannot connect with the current connection settings. To check your
settings, select Start, then Settings, the Connections." SUpport code
85020010. I dont know what/how to get my contacts into my new phone.
Thanks

Posted by Fred on March 18, 2006, 8:52 pm
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I took me a long time to work this one out. Even if you only have one Outlook
profile, activesync detects the difference between when outlook is started
with the default profile and when it is started with a named profile, even if
it is the only profile. If you install activesync after you have started
outlook with a /profile parameter then activesync wont sync properly when
outlook has been started with no /profile parameter by relying on the default
profile setting. What an unreasonable pain.

I started having problems because I automatically shut down outlook to
backup pst files every night. The outlook restart used the default profile.
If I rebooted or closed and opened outlook duting the day, the startup and
desktop shortcuts started outlook with /profile "Outlook". Because activesync
was installed when outlook had been started with /profile "Outlook" after the
restart at night activesync always failed with the 8503001f. I changed the
backup script restart to use /profile "Outlook" and now all is well.

Not very nice one Microsoft.

"Derek" wrote:

> I have my Treo 700 setup to recieve mail from my work exchange server. My
> home office pc that uses outlook and a pop account has all of my contacts in
....


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