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Posted by - Bobb - on March 1, 2008, 7:18 am
Please log in for more thread options >- Bobb - wrote:
>> Anyone familiar with this ?
>> I'd like some advice from anyone that has used this successfully to
>> retiieve data off a dead pc.
>>
>> I've been trying it to back up a folder and it APPEARS to be hung, but
>> the gui hasn't changed all day. It WAS copying data slowly and for
>> hours looks hung. I went to their website and found NO help.
>>
>> I left them this feedback:
>> While on vacation my PC crashed and I bought Fix-It Utilities 8 at Best
>> Buy. Reading the box seemed like just what I needed as the pc was in a
>> boot loop. After reading the manual and seeing that I would need an Xp
>> install Cd, I did not use my laptop for the rest of my trip ( I was on
>> vacation and did not have an XP CD with me). TODAY I am home and booted
>> the CD on the laptop and hooked up a USB drive to copy files/ recover "
>> my stuff". At 10AM, I started to copy my folder from the laptop hdd to
>> a USB hard drive. 7 hours later it is still copying ... let me
>> rephrase ... it SHOWS that it is copying but I only see disk activity
>> on the laptop for a second every 2-3 minutes - WHAT IS IT DOING ?? The
>> activity light on the USB drive is occasionally active.
>> For a folder called C:\Documents and settings\Bobb
>> on the screen the "progress bar" has moved from the far left to now be
>> UNDER the "U" in "Documents"- and has been for a few hours. Is it
>> working ??
>> I came here for help and tried to find Support for the product. It is
>> NOT listed ! I did a search for " Fix-It Utilities 8" in support and I
>> got 6 matches and a message that " it" is a common search item so will
>> not be included.
>> The 6 matches are "sales promo" related.
>> I would expect an app such as this to tell me SOMETHING. All I can see
>> is a nice picture of a disk drive's platters and the heads seeking.
>> Great - tell me - What am I to do ?
>> If this it for support I will return it for a refund.
>>
>> Also, on:
>> http://forums.avanquestusa.com/aq/
>> your webmaster does not know how to spell:
>> " MyInvoices & Estiamtes Deluxe "
>>
>> I am not impressed with your company so far: please prove me wrong.
>
> I'd say you were out $49.95 or whatever you paid, by the looks of it.
> The various avanquest/vcom sites seem to concentrate on sales.
> (Making money is more fun than answering questions.)
>
> http://www.v-com.com/support/main_fix-it.html
>
> While impulse shopping is fun, there are times
> when you should stop and read some product reviews.
>
> Average user rating 2.5 out of 5. One complaint about
> non-existent tech support. There are other sites with
> reviews as well. Generally, if the adverts seem wishy-washy, and
> cannot explain exactly what they're going to do for you,
> then don't expect to get any value from them.
>
>
http://www.download.com/Fix-it-Utilities-8-Professional/3000-2239_4-10773944.html
>
> I wonder if you could get your money back, at the store ?
>
> If you want to try a data recovery package, this one is
> free as far as I know. While NTFS support is listed as "incomplete",
> one poster was able to get data off an NTFS formatted disk.
> I've never tried one myself.
>
> http://www.woundedmoon.org/win32/driverescue19d.html
>
> That link is one of many from Wasbit's list, shown here:
>
>
http://groups.google.ca/group/alt.comp.hardware/msg/5d0362a3de172dcb?dmode=source
>
> If you want to tell people what you think of Avanquest, there
> is a place for your opinions, here. At least, I think this is
> the same outfit.
>
> http://www.resellerratings.com/store/Avanquest_USA
>
> Good luck,
> Paul
Will do, thanks.
Re:
> one poster was able to get data off an NTFS formatted disk.
> I've never tried one myself.
>
> http://www.woundedmoon.org/win32/driverescue19d.html
That was ME !! on my neice's Pc last year. ! Small world, huh ?
and
"While impulse shopping is fun, there are times
when you should stop and read some product reviews."
I was on the road and so had no other PC with me . There were no " PC fix
it shops" nearby - only big box retailers. Staples had nothing. Best Buy
had this and NSW. The comparison on Fix-It8 compares itself to NSW and
iOld System Mechanic ( very USELESS - THAT's what my neice had first tried
before calling me) and of course Fix-It8 does "lots of things" the others
can't.
The box states among other things:
"Disaster Recovery:
Rescue your Pc when Windows won't start. Fix and restore your PC back to
perfect health with built-in recovery features".
However, when I try to do that, it prompts me to " insert the Windows CD".
If I had it, I wouldn't need this program ! I would just do a repair.
It states on the box - 90 day money back guarantee - which is the only
reason I bought it, I figured MAYBE I could use my laptop the rest of the
trip ( it had all my pictures, directions, address book, etc on it ).
I can't return to my local Best Buy ( I don't think), since I bought it
900 miles away, so I'll update this thread to let you know when/if I get
my refund.
BTW now that I am home, I do have other resources to fetch my data, but
"fixing" Windows without a restore/reinstall of XP on the HP laptop is now
my goal. ( With their quickrestore CD/ XP CD )
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