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Posted by Hal Hostetler [MVP P/I] on October 25, 2006, 6:37 pm
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In ActiveSync on your Q, go into Configure Server and see how the "This
server requires an encrypted (SSL) connection" checkbox is set. I suspect
it's checked; if so, uncheck it and try again. As to the ports used, 80 and
443 (HTTP and HTTPS).
Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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> Are there any ports or services that need to be open in order for exchange
> activesync to function properly?
>
> I have a Motorola Q that functioned great until I upgraded the firmware.
> Now it cannot sync with my exchange server. I get a support code error
> 85030028 "Cannot obtain a valid certificate." I am wondering if this is
> happening because the firewall is blocking the certificate.
>
> The firewall is the only other device that has changed on our network
since
> I upgraded to the AKU2 firmware to on the Q.
>
> Thanks in advance for any insight.
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