Click here to get back home

Exchange Server AS4.1 Error 85010014
 Home | NewsGroups | Search | About
Login Password
Register Now!
 microsoft.public.pocketpc.activesync    Post an article   get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content
Subject Author Date
Exchange Server AS4.1 Error 85010014 <junk 11-21-2005
|--> How CRAPI can it be??? Beverly Howard ...11-21-2005
Posted by ahl on November 30, 2005, 9:00 am
Please log in for more thread options
 Apologies for being so long in replying. (Failed USB harddrive broke my
network....long story)

I have both the server's SSL certificate and the internal CA's certificate
installed on the WM5 phone. the PPC 2003 devices are set up the same.


> ahl,
>
> Something that you have said in your reply there has sparked a thought.
> To date the only certificate that I have imported to the WM5 device is
> the certificate exported from the exchange server. This is a self
> generated certificate using an internal CA. Do I need to load the CA
> certificate as well?
>
> The device synced perfectly prior to switching on SSL
>
> Thanks,
>
> Paul
>



Posted by Fredrik Caesar on November 27, 2005, 10:21 am
Please log in for more thread options
 I agree on this one, I can also get the desktop sync to work although it
tends to hang sometimes.

We'd maybe need some kind of troubleshooting tool that creates a synthetic
ActiveSync
connection to the Exchange server and reports problems back. (Saw some note
on a MOM 2005
module for this).

> All,
>
> I am getting similar issues and have taken the following (drastic)
> steps to resolve, but to no avail. These steps are an amalgamation of
> all the suggestions that I have been able to glean from artiles in
> various places on the web.
>
> - Ensured that Kerboros and NTLN are active on the IIS service
> (following a suggestion from an event in the application event log)
> - uninstalled office 2003
> - uninstalled activesync (currrent version 4.1)
> - reflashed the ROM on my device
> - rebooted the PC
> - re-installed office 2003
> - reinstalled activesync 4.1
> - created a partnership
> - synchronised successfully with the desktop (this has always been the
> case)
>
> The sync with the server then failed with an 85010014 error. The
> INTERESTING bit with this scenario is that synchronisation was working
> perfectly with the exchange server when SSL was not being used. Now,
> even if I turn SSL off again, I get an 8XXXXXXX error.
>
> There is some setting on the server somewhere (and I am convinced it is
> server side) that is creating this issue and we need to track it down
>



Posted by RobJOhn on January 6, 2006, 8:50 pm
Please log in for more thread options

To all,

I am a new comer to the smartphone(WM5)/active sync 4.1 environment,
but I am using AS 4.1 just fine for almost everyone. The only
exception has been a few who typically receive email in Korean, but so
far I have discovered some were using the previously mentioned cache
mode.

Rob John
MCSE, CCNA



--
RobJOhn
------------------------------------------------------------------------
Posted via http://hardware.mcse.ms
------------------------------------------------------------------------
View this thread: http://hardware.mcse.ms/message257225.html


Posted by mikkex on April 26, 2006, 8:40 am
Please log in for more thread options

After some days of plundering and reading a lot about the 85010014
exchange server side problem, I finally got it working:

First obstacle: SSL Certificate error on sync (80072f0d)
We use an Equifax cert from Geotrust, and there was no corresponding
root cert on the device.
The solution was to download the DER encoded .cer-file from Geotrust on
the mobile device. This can be done via local sync or just downloading
and installing directly via mobile Internet Explorer.
Note: exporting our certificate from the Exchange server was not
nessecary, we just needed the root from our provider.

Now, SSL error was gone but the dreaded 85010014 was upon us. As others
have suggested, method 2 in this doc: http://tinyurl.com/ddy7e Got it
working immediately.

Our config is:
ISA Server 2004 - Exchange2k3sp2 (one server)

Thanks for all help!

Regards, Mikkel



--
mikkex
------------------------------------------------------------------------
Posted via http://hardware.mcse.ms
------------------------------------------------------------------------
View this thread: http://hardware.mcse.ms/message257225.html


Posted by Robert Owen [MSFT] on November 28, 2005, 3:36 pm
Please log in for more thread options
85010014 is a server error,
Are you gettin gthis error during your first sync with outlook (while
outlook is in offline mode?)
If so connect your outlook to the server in online mode then sync then put
your outlook back into offline mode

> Someone from Microsoft - please look and comment
>
> Exchange Server 2003 SP2
> Activesync 4.1 - official release
> WM5
> Certificate installed on the PPC
>
> Credential Authentication must be taking place because when you put in the
> WRONG credentials it immediately errors with a bad credentials message.
> Put in the correct credentials and you get:.
>
> "Activesync encountered a problem on the SERVER Support Code 85010014"
>
> I've posted before and I see now a few others are coming up on forums with
> this problem. NOT an Outlook/85010014 but an Exchange version of the
> error and a SLIGHTLY different text in the error dialog - SERVER not
> DESKTOP.
>
> I've been wading through error logs on the Exchange Server (configured as
> a front end) - nothing. But I gleaned this from the error log on the
> workstation where ActiveSynch is installed and trying to synch back to the
> server.:
>
> 11/21/2005 14:13:44.496 p(3440) t(2392) TraceToFile -> ERROR in
> CRAPISession::CeRapiUninitInternal : hr = 0x8000ffff -
> rapisession.cpp(466)
> 11/21/2005 14:16:55.421 p(3488) t(3028) TraceToFile -> ERROR in
> CRAPISession::CeRapiInvokeInternal : hr = 0x80070103 -
> rapisession.cpp(7145)
> 11/21/2005 14:16:55.421 p(3488) t(3028) TraceToFile -> ERROR in
> CRAPISession::CeRapiInvoke : hr = 0x80070103 - rapisession.cpp(7276)
> 11/21/2005 14:17:15.968 p(3488) t(3220) TraceToFile -> ERROR in
> CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072746 - rapisock.cpp(524)
> 11/21/2005 14:17:15.968 p(3440) t(3820) TraceToFile -> ERROR in
> CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072746 - rapisock.cpp(524)
> 11/21/2005 14:17:15.968 p(3440) t(3820) TraceToFile -> ERROR in
> CRAPISocket::ReceiveBufferSize : hr = 0x80072746 - rapisock.cpp(630)
> 11/21/2005 14:17:15.968 p(3440) t(3820) TraceToFile -> ERROR in
> CByteBuffer::ReceiveFromSocket : hr = 0x80072746 - bytebuf.cpp(314)
> 11/21/2005 14:17:15.968 p(3440) t(3820) TraceToFile -> ERROR in
> CRAPISession::RAPI_EXP_25 : hr = 0x80072746 - rapisession.cpp(10099)
> 11/21/2005 14:17:15.968 p(3488) t(3220) TraceToFile -> ERROR in
> CRAPISocket::ReceiveBuffer : hr = 0x80072746 - rapisock.cpp(690)
> 11/21/2005 14:17:15.968 p(3488) t(3220) TraceToFile -> ERROR in
> CRAPISession::Read : hr = 0x80072746 - rapisession.cpp(10541)
> 11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
> CRAPISocket::WaitForDataToRecv : hr = 0x80072745 - rapisock.cpp(413)
> 11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
> CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072745 - rapisock.cpp(498)
> 11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
> CRAPISocket::ReceiveBuffer : hr = 0x80072745 - rapisock.cpp(690)
> 11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
> CRAPIPacket::ReadPacket : hr = 0x80072745 - rapiconnection.cpp(620)
> 11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
> CRAPIDevicePrivate::HandlePackets : hr = 0x80072745 -
> RAPIDevicePriv.cpp(443)
> 11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
> CRAPIDevicePrivate::DeviceThread : hr = 0x80072745 -
> RAPIDevicePriv.cpp(663)
> 11/21/2005 14:17:59.624 p(3488) t(3844) TraceToFile -> ERROR in
> CRAPISession::CeRapiInvokeInternal : hr = 0x80070103 -
> rapisession.cpp(7145)
> 11/21/2005 14:17:59.624 p(3488) t(3844) TraceToFile -> ERROR in
> CRAPISession::CeRapiInvoke : hr = 0x80070103 - rapisession.cpp(7276)
>
> There is little in the KB on these error codes - and what there is doesn't
> relate to AS - anyone got any ideas?
>
> TIA
>



Similar ThreadsPosted
Re: Exchange Server AS4.1 Error 85010014 December 9, 2005, 2:29 pm
Error 85010014 BUT NO EXCHANGE SERVER USED March 14, 2006, 5:47 pm
Exchange error 85010014 ,server error or user error?! March 7, 2006, 3:19 am
Fixed - Exchange Server AS 4.1 Error 85010014 February 7, 2006, 12:27 am
85010014 error - resolved - ActiveSync Exchange Server February 9, 2006, 4:01 am
Unable to sync T-Mobile MDA with Exchange Server - error 85010014 June 9, 2006, 1:57 pm
server error 85010014 June 3, 2008, 1:48 pm
Error 85010014 on Device and Event ID 3005 on server April 27, 2008, 9:15 pm
Not syncing with Exchange 2003 getting 85010014 Error September 21, 2006, 11:23 am
ActiveSync error code 85010014 on exchange 2000 January 3, 2006, 1:45 pm

Our other projects:

Art Dolls, Fairies and Mermaids - Sunnyfaces.net

Roy's Linux, Programming and Search Engines messages

1-Script XML SitemapXML Sitemap