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Subject Author Date
Exchange Server AS4.1 Error 85010014 <junk 11-21-2005
|--> How CRAPI can it be??? Beverly Howard ...11-21-2005
Posted by <junk on November 21, 2005, 3:01 pm
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 Someone from Microsoft - please look and comment

Exchange Server 2003 SP2
Activesync 4.1 - official release
WM5
Certificate installed on the PPC

Credential Authentication must be taking place because when you put in the
WRONG credentials it immediately errors with a bad credentials message. Put
in the correct credentials and you get:.

"Activesync encountered a problem on the SERVER Support Code 85010014"

I've posted before and I see now a few others are coming up on forums with
this problem. NOT an Outlook/85010014 but an Exchange version of the error
and a SLIGHTLY different text in the error dialog - SERVER not DESKTOP.

I've been wading through error logs on the Exchange Server (configured as a
front end) - nothing. But I gleaned this from the error log on the
workstation where ActiveSynch is installed and trying to synch back to the
server.:

11/21/2005 14:13:44.496 p(3440) t(2392) TraceToFile -> ERROR in
CRAPISession::CeRapiUninitInternal : hr = 0x8000ffff - rapisession.cpp(466)
11/21/2005 14:16:55.421 p(3488) t(3028) TraceToFile -> ERROR in
CRAPISession::CeRapiInvokeInternal : hr = 0x80070103 - rapisession.cpp(7145)
11/21/2005 14:16:55.421 p(3488) t(3028) TraceToFile -> ERROR in
CRAPISession::CeRapiInvoke : hr = 0x80070103 - rapisession.cpp(7276)
11/21/2005 14:17:15.968 p(3488) t(3220) TraceToFile -> ERROR in
CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072746 - rapisock.cpp(524)
11/21/2005 14:17:15.968 p(3440) t(3820) TraceToFile -> ERROR in
CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072746 - rapisock.cpp(524)
11/21/2005 14:17:15.968 p(3440) t(3820) TraceToFile -> ERROR in
CRAPISocket::ReceiveBufferSize : hr = 0x80072746 - rapisock.cpp(630)
11/21/2005 14:17:15.968 p(3440) t(3820) TraceToFile -> ERROR in
CByteBuffer::ReceiveFromSocket : hr = 0x80072746 - bytebuf.cpp(314)
11/21/2005 14:17:15.968 p(3440) t(3820) TraceToFile -> ERROR in
CRAPISession::RAPI_EXP_25 : hr = 0x80072746 - rapisession.cpp(10099)
11/21/2005 14:17:15.968 p(3488) t(3220) TraceToFile -> ERROR in
CRAPISocket::ReceiveBuffer : hr = 0x80072746 - rapisock.cpp(690)
11/21/2005 14:17:15.968 p(3488) t(3220) TraceToFile -> ERROR in
CRAPISession::Read : hr = 0x80072746 - rapisession.cpp(10541)
11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
CRAPISocket::WaitForDataToRecv : hr = 0x80072745 - rapisock.cpp(413)
11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072745 - rapisock.cpp(498)
11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
CRAPISocket::ReceiveBuffer : hr = 0x80072745 - rapisock.cpp(690)
11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
CRAPIPacket::ReadPacket : hr = 0x80072745 - rapiconnection.cpp(620)
11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
CRAPIDevicePrivate::HandlePackets : hr = 0x80072745 -
RAPIDevicePriv.cpp(443)
11/21/2005 14:17:15.968 p(1996) t(576) TraceToFile -> ERROR in
CRAPIDevicePrivate::DeviceThread : hr = 0x80072745 - RAPIDevicePriv.cpp(663)
11/21/2005 14:17:59.624 p(3488) t(3844) TraceToFile -> ERROR in
CRAPISession::CeRapiInvokeInternal : hr = 0x80070103 - rapisession.cpp(7145)
11/21/2005 14:17:59.624 p(3488) t(3844) TraceToFile -> ERROR in
CRAPISession::CeRapiInvoke : hr = 0x80070103 - rapisession.cpp(7276)

There is little in the KB on these error codes - and what there is doesn't
relate to AS - anyone got any ideas?

TIA



Posted by Beverly Howard [Ms-MVP/MobileD on November 21, 2005, 7:32 pm
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 I have absolutely no inkling of a solution for this problem, but I have
to say, the session descriptors in your error log do speak volumes about
the situation. <ROTFLMAO>

As to the error codes, we are trying to pry some loose, but it was
mentioned somewhere that sql error codes could be used in a high
percentage of the numeric codes. (I could be totally wrong on this, so
approach is as research rather than a solution path)

Beverly Howard [MS MVP-Mobile Devices]

Posted by Rob Borek [MS MVP] on November 21, 2005, 10:05 pm
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>Someone from Microsoft - please look and comment
>
>Exchange Server 2003 SP2
>Activesync 4.1 - official release
>WM5
>Certificate installed on the PPC
>
>Credential Authentication must be taking place because when you put in the
>WRONG credentials it immediately errors with a bad credentials message. Put
>in the correct credentials and you get:.
>
>"Activesync encountered a problem on the SERVER Support Code 85010014"
>
>I've posted before and I see now a few others are coming up on forums with
>this problem. NOT an Outlook/85010014 but an Exchange version of the error
>and a SLIGHTLY different text in the error dialog - SERVER not DESKTOP.

Can you try deleting the server from the device, then readd it and see
if it helps any?

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

Posted by <junk on November 22, 2005, 6:32 am
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I guess I should have been a little more specific in my original post.

Have also:

Recreated Partnership - numerous times when trying other things.

Recreated Server on Device - numerous times

Tried a totally different "vanilla" test workstation running XP SP2 fully
patched and not a lot else and put in AS4.1 and synched back to the server.
Same error - so it is probably something server side - I just can't find
it..

Tried a "vanilla" Exchange Server used for testing. SBS 2003 fully patched
and updated. With a "vanilla" client. Same problem.

These vanilla machines are test non-production machines that are kept in a
"latest patch" state and used for compatibilitiy testing before we deploy
software in the production environment. Basically we ghost the drives
before trying something and then ghost them back to original state ready for
the next test.

A synch from client to desktop copy of Outlook works just fine. So it is a
workaround but the lack of live email from the Exchange Server is a total
pain and is really supposed to be the point of this exercise.

BTW - Real name is Graeme - the address is an anti-spam measure.





>
>>Someone from Microsoft - please look and comment
>>
>>Exchange Server 2003 SP2
>>Activesync 4.1 - official release
>>WM5
>>Certificate installed on the PPC
>>
>>Credential Authentication must be taking place because when you put in the
>>WRONG credentials it immediately errors with a bad credentials message.
>>Put
>>in the correct credentials and you get:.
>>
>>"Activesync encountered a problem on the SERVER Support Code 85010014"
>>
>>I've posted before and I see now a few others are coming up on forums with
>>this problem. NOT an Outlook/85010014 but an Exchange version of the
>>error
>>and a SLIGHTLY different text in the error dialog - SERVER not DESKTOP.
>
> Can you try deleting the server from the device, then readd it and see
> if it helps any?
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.



Posted by BlueGreenOrange on November 22, 2005, 11:02 am
Please log in for more thread options
Hi,

I'm unfortunately not offering any help, but rather posting looking for
assistance with same problems. Brand new install Dell Axim X51v, WM5 and 4.0
of ActiveSync. Same issues with being able to sync with Outlook no problem
at all, but "Activesync encountered a problem on the SERVER Support Code
85010014" error is all I am getting. Checked event logs on both Exchange
Server (2003, sp1) and workstation (XP, SP2) and nothing in those.

Mike

"junk@junk.com" wrote:

> I guess I should have been a little more specific in my original post.
>
> Have also:
>
> Recreated Partnership - numerous times when trying other things.
>
> Recreated Server on Device - numerous times
>
> Tried a totally different "vanilla" test workstation running XP SP2 fully
> patched and not a lot else and put in AS4.1 and synched back to the server.
> Same error - so it is probably something server side - I just can't find
> it..
>
> Tried a "vanilla" Exchange Server used for testing. SBS 2003 fully patched
> and updated. With a "vanilla" client. Same problem.
>
> These vanilla machines are test non-production machines that are kept in a
> "latest patch" state and used for compatibilitiy testing before we deploy
> software in the production environment. Basically we ghost the drives
> before trying something and then ghost them back to original state ready for
> the next test.
>
> A synch from client to desktop copy of Outlook works just fine. So it is a
> workaround but the lack of live email from the Exchange Server is a total
> pain and is really supposed to be the point of this exercise.
>
> BTW - Real name is Graeme - the address is an anti-spam measure.
>
>
>
>
>
> >
> >>Someone from Microsoft - please look and comment
> >>
> >>Exchange Server 2003 SP2
> >>Activesync 4.1 - official release
> >>WM5
> >>Certificate installed on the PPC
> >>
> >>Credential Authentication must be taking place because when you put in the
> >>WRONG credentials it immediately errors with a bad credentials message.
> >>Put
> >>in the correct credentials and you get:.
> >>
> >>"Activesync encountered a problem on the SERVER Support Code 85010014"
> >>
> >>I've posted before and I see now a few others are coming up on forums with
> >>this problem. NOT an Outlook/85010014 but an Exchange version of the
> >>error
> >>and a SLIGHTLY different text in the error dialog - SERVER not DESKTOP.
> >
> > Can you try deleting the server from the device, then readd it and see
> > if it helps any?
> >
> > --
> > Rob Borek
> > Microsoft MVP - Mobile Devices
> > Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> > Please place all replies into the newsgroup so that others can benefit.
>
>
>

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